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XSRF token validation failed

Derek Lai August 24, 2023

Our bamboo server maintenance has expired while I was on extended leave. I just returned and am seeing the following error message:

XSRF token validation failed

Unable to access this resource due to a failed XSRF check. Please ensure that a valid XSRF token is provided in the request.

Error code: XSRF_FAILURE_BAD_REFERRER

 

Just wanted to make sure that this is indeed due to the maintenance expired? The wording is very confusing - normally by maintenance it means if maintenance is expired, the product will still work? Else it really should be called "software license".

 

 

 

1 answer

1 vote
Eduardo Alvarenga
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 24, 2023

Hello @Derek Lai,

XSRF errors are usually due to a mismatch between the configured URL and the one you are using in your browser.

Try to validate the URL you are using and set it to match Bamboo's URL set in <myBaseUrl> at:

  • <bamboo-home>/shared/configuration/administration.xml

Cheers,

Eduardo Alvarenga
Atlassian Support APAC

--please don't forget to Accept the answer if the reply is helpful-- 

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DEPLOYMENT TYPE
SERVER
VERSION
8.0.4
TAGS
AUG Leaders

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