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Why is the bamboo server update showing as Data Center?

FAAC IT August 28, 2023

When Installing the update for Bamboo Server 9.3 it's showing as Data Center and the update fails.

1 answer

1 vote
alok m April 12, 2024

If you're encountering an issue where an update for Bamboo Server is incorrectly showing as Data Center and the update process fails, it might be due to one of the following reasons:

  1. Licensing Issue: Ensure that you have the correct license for Bamboo Server and not Bamboo Data Center. Installing updates with the wrong license type can lead to issues.
  2. Version Mismatch: Make sure that the update package you're trying to install matches the product type (Server vs. Data Center) and is compatible with your current version of Bamboo.
  3. Corrupted Update File: The update file could be corrupted. Try re-downloading the update package from the official Atlassian website.
  4. Incorrect Installation Path: The update might be attempting to apply to the wrong installation directory. Verify the installation path.
  5. User Permissions: Ensure that the user account running the update has the necessary permissions to modify the Bamboo installation directory and its contents.
  6. Customizations: If you have any customizations or plugins, they might be incompatible with the new version. Ensure all add-ons are compatible with the version you're upgrading to.
  7. Configuration Files: Check for any discrepancies or errors in the Bamboo configuration files that might be causing the system to misidentify the instance type.

To troubleshoot further, consider the following steps:

  • Consult Logs: Review the Bamboo logs for any error messages or warnings that might provide more details on why the update is failing.
  • Official Documentation: Refer to Atlassian's official documentation for upgrade instructions to ensure you're following the recommended procedures.

Before proceeding with any troubleshooting steps, ensure that you have full backups of your Bamboo instance including the database, configuration, and home directories. This is critical in case you need to revert to the previous state due to a failed update.


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