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Why can't I select Bamboo for a new issue on the support site?

From, I navigate to the Contact Support page. To start a new issue, I have to select the product it's for from the dropdown. In this case, that's Bamboo Datacenter, which is not listed. In fact, Bamboo is not listed on either the Server or Cloud/Datacenter tabs.

What's going on here? Bamboo keeps breaking in new and frustrating ways and now I can't find a way to reach support about it.

1 answer

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Eduardo Alvarenga
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 17, 2023

Hello @Bob Rzadzki

On the "Which product is this for?" dialogue you can type "Bamboo" to locate it.


You can also click on the drop-down menu >> Data Center/Server >> Scroll down >> Bamboo


Kind regards,

Eduardo Alvarenga
Atlassian Support APAC

--please don't forget to Accept the answer if the reply is helpful-- 

Thank you, Eduardo - I didn't realize I could type into that field.

Previously, I've scrolled to find Bamboo, and it wasn't available this time, as though the scroll was stopping short.

I appreciate your help. Marking this as solved.

Like Eduardo Alvarenga likes this

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