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Why are elastic instance creation requests being abandoned?


I'm just trying to start an elastic instance from the stock images. I've tried both Ubuntu and Windows and get an error like this:


Mar 22, 2019 1:49:09 AM Requested that new elastic instance be created for configuration: Windows stock image / ami-0665f9de7c19b210d
Mar 22, 2019 1:49:09 AM Detected that a pending instance request for image [Windows stock image], ami: ami-0665f9de7c19b210d has been abandoned.

Unfortunately, this doesn't give me enough information to troubleshoot the issue and my web search didn't come up with much besides a very old question that doesn't seem relevant to my issue as I'm using the stock images, not custom and also it seems there have been some advancements with this tool. 



I downloaded and reviewed the support logs and found some info that I chased down the rabbit hole, indicating that it could be a problem with the region. I was using us-east-2, so I tried us-east-1 and that worked. I have not found any documentation to explain this. In fact, I am manually able to launch those AMI's via the AWS console manually, without any issue in us-east-2.

1 answer

1 vote
Robert W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 15, 2019

Hi Jeremiah, 


What instance type and size are you attempting to use.  Currently Bamboo defaults to M3.Large, which is not available in the us-east-2 region.  These have been replaced by M4, and M5 instances.



Robert Watson

Dev Tools Support | Atlassian

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