It's not the same without you
Join the community to find out what other Atlassian users are discussing, debating and creating.
Hello!
While trying to upgrade from Bamboo 6.0.3 to 6.1.6 to close the security hole from recent alert, Bamboo 6.1.6 tells me at startup:
Bamboo bootstrap failed: Unable to run pre-bootstrap upgrade tasks as your support period has ended. Please contact Atlassian Support at https://support.atlassian.com
What's wrong here?
--
Greetings
Pete
Hi,
It sounds like a licensing issue and that is confirmed by the knowledge base article titled Unable to run pre-bootstrap upgrade tasks as your support period has ended:
An expired key is being loaded by Bamboo during startup.
This error happens when a customer has got 2 licenses on their account but the one that already expired loaded into their Bamboo.
The property below on your <Bamboo_Home>/bamboo.cfg.xml
contains the license that already expired:
<property name="license.string"> (valid license value here) </property>
Here are the steps to fix this:
Copy and paste the new license key on the property below, overwriting the one that expired:
<property name="license.string"> (valid license value here) </property>
Try the steps listed in the knowledge base article and let us know if you're still running into this issue.
Cheers,
Branden
Thank you Branden!
Indeed bamboo.cfg.xml contained the former license key (or such). And it was not updated even when I started the former version of Bamboo, 6.0.3, and re-entered the recent key. Doing it with vi let Bamboo 6.1.6 launch. I'll try now to launch version 6.2.5.
--
Pete
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.
Read moreBamboo 5.9 will no longer be supported after June 12, 2017. What does this mean? As part of our End of Life policy, Atlassian supports major versions for two years after the first major iteratio...
Connect with like-minded Atlassian users at free events near you!
Find a groupConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.
Start an AUGYou're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.