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Why Bamboo exe file not running on windows server 2016

Devendar Gangapuram
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Jan 26, 2022

Hi Team,

I am trying to upgrade our paid version Bamboo, I have downloaded new Bamboo 8.0.5 version EXE file but when I clicked on EXE file , it is not running or not responding anything. What could be the reason?

I have tried with "Run as Admin" too but still no luck. 

Bamsoo SETUP error.PNG

1 answer

0 votes
Anik Sengupta
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 27, 2022

Check the Supported platforms page for the version of Bamboo you are installing. This will give you info on supported operating systems, databases and browsers.

Good to know:

  • We only support Bamboo on x86 and 64 bit x86 derived hardware platforms.
  • You will need permissions for both the Bamboo installation and home directories. 

Before you install Bamboo, check that you're running a supported Java version and that the JAVA_HOME environment variable is set correctly.

Bamboo can only run with the JDK (not JRE).

To check your Java version:

java -version

To check your JAVA_HOME variable is set correctly:

echo %JAVA_HOME%

If you see a path to your Java installation directory, the JAVA_Home environment variable has been set correctly. If a path is not returned you'll need to set your JAVA_HOME environment variable manually before installing Bamboo.



You can choose either the Windows Installer versions (.exe) or the ZIP Archive (.zip).

It is highly recommended to avoid placing the Bamboo home directory in any Windows security controlled directory, for example, C:\Program Files.


      • Launch the Bamboo Windows installer to begin the installation wizard.
      • The installer requires you to specify two directories:
        • Destination directory— This is the directory where Bamboo's application files will be installed. The default is:
          C:\Program Files\Bamboo

        • Bamboo home directory— This is the directory where Bamboo will store its configuration data. If the directory you specify doesn't exist, Bamboo will create the directory when it launches. The default is:

          Ensure that the Bamboo home directory is not located inside the <Bamboo installation directory> .

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