Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,359,901
Community Members
 
Community Events
168
Community Groups

Upgrade from 6.4 - Cost

We currently pay for 5 Agents (plus the master). However we're running 6.4 and I'd like to upgrade.

Do we need to pay another fee to upgrade to the latest version? Or are (unsupported) upgrades part of the yearly fee that we pay for the agents? 

1 answer

1 accepted

0 votes
Answer accepted

@Rafer G software update (as an element of self-managed software maintenance) is included in the yearly fee: FAQ 

 

What are the benefits of renewing software maintenance?

Renewing your software/subscription maintenance will ensure your continued access to the following benefits:

Support

You'll continue to receive Atlassian's legendary support. Atlassian's support is available via our online support system.

Software Updates

Our products continue to evolve via frequent and significant updates. If you're after new features and ever-improving usability, active software maintenance ensures you continue to receive all the latest software updates*.

When does self-managed software maintenance start?

New license: Your 12/24-month software maintenance period will commence from the date of payment confirmation.

Upgrade: Software maintenance will commence from the date of payment confirmation.

Renewal: Software maintenance will commence from the expiration date of the previous maintenance period, regardless of when the maintenance renewal was purchased.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Bamboo

Bamboo 9.0 is now available

Hey there, Data Center community! I'm Martyna Wojtas and I am the Product Manager for Bamboo Data Center. I’m excited to share that Bamboo 9.0 is now available. We purpose-built this platform to help...

304 views 0 7
Read article

Atlassian Community Events