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Upgrade Bamboo 6.10 to 9.0

Edited

After upgrade Bamboo wont start:

You cannot access Bamboo at present. Look at the table below to identify the reasons:

TimeLevelTypeDescriptionException
2022-08-29 13:10:10fatalbootstrapBamboo bootstrap failed: Unable to run pre-bootstrap upgrade tasks as your support period has ended. Please contact Atlassian Support at https://support.atlassian.com

 

The server was running fine, with our valid Bamboo starter licens, but after the upgrade it wont start.

1 answer

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Robert Wen Community Leader Aug 29, 2022

This tells me that you don't have Bamboo under active maintenance.

Thank you for the answer, but our Bamboo starter licens is valid to the year 2023, so it is under active maintenance. 

Robert Wen Community Leader Aug 29, 2022

I found this Knowledgeable article: https://confluence.atlassian.com/bamkb/unable-to-run-pre-bootstrap-upgrade-tasks-as-your-support-period-has-ended-762874747.html

You may have an active license, but is it in your bamboo.cfg.xml?

See if this is it.

Like Jens Peter Troelsen likes this

Thank you, I copyed the same key in again, and then it worked ... must have changed som formatting. 

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