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Upgrade 6.6.3 to 6.10.4

kerekes_balazs
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January 24, 2020

I tried to upgrade my Bamboo server from 6.6.3 to 6.10.4 and the boot process failed with the following error:

"Bamboo bootstrap failed: Unable to run pre-bootstrap upgrade tasks as your support period has ended. Please contact Atlassian Support at https://support.atlassian.com"

I have valid license for it.

Any suggestion?

Thanks,

Balazs

1 answer

1 vote
Cristiano Mariano
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January 24, 2020

Hi @kerekes_balazs ! How are you doing?

Try to check the bamboo.cfg.xml file. Stop Bamboo, change the license that is in it to your license and start it again. It should work.

Hope this helps!

kerekes_balazs
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 13, 2020

Thanks for your response! I tried to modify but did not solve the problem. I have successfully upgraded to 6.9.1.

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Cristiano Mariano
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February 13, 2020

Great! I am glad you made it!

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