I am currently in the process of setting up integration between JIRA Cloud (cloud/hosted) and Bamboo (installed on-premise on our own server) but am struggling to get the integration to work.
I have successfully configured the 'Application Link' and can see the application link status showing as "Connected" (in green) for both directions (JIRA -> Bamboo and Bamboo -> JIRA).
I'm fairly sure we have Bamboo -> JIRA integrated, as I am able to create a Build in Bamboo and tag it with a JIRA ticket and link to JIRA successfully.
However I don't think JIRA -> Bamboo is working, as when we look at a JIRA task, the Bamboo widget on the right hand side only displays the following error - JIRA is having difficulty contacting Atlassian Bamboo. If this condition persists, please contact your JIRA administrators.
Please let me know any further information/logs you require from me to investigate this further.
Your assistance would be greatly appreciated.
Can you verify the port number that you're using with Bamboo? Per Link to server apps from Cloud it needs to be either 443 or 80, so I just want to be sure there.
I'd also like to have a look at your Jira instance myself as well as your Jira logs, which I am able to do as it's on Cloud. However, I wasn't able to find a Cloud instance under your current email, just the Bamboo license. Do you have any information that would help me to identify your Cloud license?
Thanks for the response, however this actually reminded me that I had not yet updated my previous post - i.e. I have actually since resolved the issue myself.
It was a bit of a stab in the dark, but it seems it may have been due to the 2 systems - JIRA (cloud) + Bamboo (on-premise) - having 2 different sets of users, given that they are 2 completely separate systems. So I ended up creating the same matching "Administrator" user account in Bamboo with the exact same matching Username as it was in JIRA, and it then resolved the issues.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Bamboo 5.9 will no longer be supported after June 12, 2017. What does this mean? As part of our End of Life policy, Atlassian supports major versions for two years after the first major iteratio...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs