Unable to get bucket location for [bamboo-agent-release-us-e1]

[Dan Rossiter]

I'm attempting to get Elastic Bamboo configured. Instances are successfully being spawned based on configured rules for when I'd need them, but the elastic instances fail to fully startup. The bamboo-elastic-agent.out has the following error info:

Syncing Elastic Bamboo Agent files...
2019-02-05 23:43:26,658 INFO [main] [S3Sync] Syncing from: bamboo-agent-release-us-e1/6.7.2/a7bfbd2f18ee00d80b6f43b636e3f4619fc097d099355a3643f8ae58607
fae87/ to /opt/bamboo-elastic-agent
2019-02-05 23:43:27,835 INFO [main] [AmazonClients] Detected current region us-east-1, using it for S3 access
2019-02-05 23:43:27,836 INFO [main] [S3Synchroniser] Syncing s3://bamboo-agent-release-us-e1/6.7.2/a7bfbd2f18ee00d80b6f43b636e3f4619fc097d099355a3643f8
ae58607fae87/ to /opt/bamboo-elastic-agent
2019-02-05 23:43:27,838 INFO [main] [AmazonClients] Detecting bucket location for [bamboo-agent-release-us-e1] via us-east-1
2019-02-05 23:46:28,894 WARN [main] [AmazonClients] Unable to get bucket location for [bamboo-agent-release-us-e1], using default. Error: com.amazonaws
.SdkClientException: Unable to execute HTTP request: Connect to bamboo-agent-release-us-e1.s3.amazonaws.com:443 [bamboo-agent-release-us-e1.s3.amazonaw
s.com/52.216.17.80] failed: connect timed out
2019-02-05 23:46:28,894 INFO [main] [S3Synchroniser] Fetching the list of remote objects...
Exception in thread "main" com.amazonaws.SdkClientException: Unable to execute HTTP request: Connect to bamboo-agent-release-us-e1.s3.amazonaws.com:443
 [bamboo-agent-release-us-e1.s3.amazonaws.com/52.216.105.131] failed: connect timed out
 at com.amazonaws.http.AmazonHttpClient$RequestExecutor.handleRetryableException(AmazonHttpClient.java:1116)
 at com.amazonaws.http.AmazonHttpClient$RequestExecutor.executeHelper(AmazonHttpClient.java:1066)
 at com.amazonaws.http.AmazonHttpClient$RequestExecutor.doExecute(AmazonHttpClient.java:743)
 at com.amazonaws.http.AmazonHttpClient$RequestExecutor.executeWithTimer(AmazonHttpClient.java:717)
 at com.amazonaws.http.AmazonHttpClient$RequestExecutor.execute(AmazonHttpClient.java:699)
 at com.amazonaws.http.AmazonHttpClient$RequestExecutor.access$500(AmazonHttpClient.java:667)
 at com.amazonaws.http.AmazonHttpClient$RequestExecutionBuilderImpl.execute(AmazonHttpClient.java:649)
 at com.amazonaws.http.AmazonHttpClient.execute(AmazonHttpClient.java:513)
 at com.amazonaws.services.s3.AmazonS3Client.invoke(AmazonS3Client.java:4365)
 at com.amazonaws.services.s3.AmazonS3Client.invoke(AmazonS3Client.java:4312)
 at com.amazonaws.services.s3.AmazonS3Client.invoke(AmazonS3Client.java:4306)
 at com.amazonaws.services.s3.AmazonS3Client.listObjects(AmazonS3Client.java:840)
 at com.amazonaws.services.s3.AmazonS3Client.listObjects(AmazonS3Client.java:815)
 at com.atlassian.aws.s3.S3Synchroniser.getObjectNamesAndHashes(S3Synchroniser.java:340)
 at com.atlassian.aws.s3.S3Synchroniser.sync(S3Synchroniser.java:162)
 at com.atlassian.bamboo.agent.elastic.S3Sync.sync(S3Sync.java:62)
 at com.atlassian.bamboo.agent.elastic.installer.ElasticAgentInstaller.install(ElasticAgentInstaller.java:68)
 at com.atlassian.bamboo.agent.elastic.installer.ElasticAgentInstaller.main(ElasticAgentInstaller.java:168)
Caused by: org.apache.http.conn.ConnectTimeoutException: Connect to bamboo-agent-release-us-e1.s3.amazonaws.com:443 [bamboo-agent-release-us-e1.s3.amazonaws.com/52.216.105.131] failed: connect timed out
 at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:151)
 at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:373)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:498)
 at com.amazonaws.http.conn.ClientConnectionManagerFactory$Handler.invoke(ClientConnectionManagerFactory.java:76)
 at com.amazonaws.http.conn.$Proxy4.connect(Unknown Source)
 at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:381)
 at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:237)
 at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:185)
 at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185)
 at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83)
 at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:56)
 at com.amazonaws.http.apache.client.impl.SdkHttpClient.execute(SdkHttpClient.java:72)
 at com.amazonaws.http.AmazonHttpClient$RequestExecutor.executeOneRequest(AmazonHttpClient.java:1238)
 at com.amazonaws.http.AmazonHttpClient$RequestExecutor.executeHelper(AmazonHttpClient.java:1058)
 ... 16 more
Caused by: java.net.SocketTimeoutException: connect timed out
 at java.net.PlainSocketImpl.socketConnect(Native Method)
 at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)
 at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
 at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
 at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
 at java.net.Socket.connect(Socket.java:589)
 at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:339)
 at com.amazonaws.http.conn.ssl.SdkTLSSocketFactory.connectSocket(SdkTLSSocketFactory.java:132)
 at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:142)
 ... 32 more

[Gonchik Tsymzhitov]

Hi! 

Have you checked the connectivity by 

telnet bamboo-agent-release-us-e1.s3.amazonaws.com 443

from source place. Looks like firewall issue :)

Because it works well,

Cheers,

Gonchik Tsymzhitov