Transport time out exception on Remote Agent Console

This question is in reference to Atlassian Documentation: Get help and support

I am using Bamboo Cloud. I configured a Windows Remote Agent. Agent successfully builds jobs. But I am seeing following exception continuously:

2016-04-20 11:19:49,660 WARN [ActiveMQ InactivityMonitor Worker] [FailoverTransport] Transport (https://xxx.atlassian.net:443/builds/jmsServlet) failed, attempting to automatically reconnect
org.apache.activemq.transport.InactivityIOException: Channel was inactive (no connection attempt made) for too (>30000) long: https://xxx.atlassian.net:443/builds/jmsServlet
at org.apache.activemq.transport.AbstractInactivityMonitor$1$1.run(AbstractInactivityMonitor.java:91)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)

 

Why is it happening? How do I fix it?

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We have identified the root cause behind this problem and we will start rolling out a fix soon.

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