The build has failed to check out the source code

[Raj K]

Sometimes, Bamboo is throwing this weird error. Even when the connection to the repo is proper.

The build has failed to check out the source code: Plugin com.atlassian.bamboo.plugins.atlassian-bamboo-plugin-bitbucket:bbCloud not available

Can someone assist me in this.

---Raj

[Foong]

Suspect that the remote agent fail to start successfully.

Is the problem only happens to Windows Remote Agent?

Sometimes, when Windows Remote Agent is restarted, the file somehow is still locked by the old process causing it fail to start up correctly. There will be error in the remote agent log during startup.

Try restarting the machine that have problem to release the locked files and then start the remote agent again.

[Raj K]

Hi,

We have Mac remote agent and it fails sometimes. It picks up repo sometimes.

We felt really weird about this.

Would you kindly guide me in this.

---Raj

[Foong]

Does it fail with the same error or the Mac agent does not pick up any build sometimes?

If the Mac agent does not pick any build, the Mac machine might have entered Sleep Mode. Run the following command to check if it has entered Sleep Mode:

pmset -g log|grep -e " Sleep  " -e " Wake  " > sleep_log.txt

Sleep mode need to be removed from the Mac machine that host the agent.

[Raj K]

Hi,

It fails with the same error message like this :

The build has failed to check out the source code: Plugin com.atlassian.bamboo.plugins.atlassian-bamboo-plugin-bitbucket:bbCloud not available

Mac agent is always running via daemon process.

Mac machine has been caffeinated so it never sleeps.

---Raj

[Foong]

Is there any error in the remote agent log during startup?

Check what is the java version used in atlassian-bamboo-agent.log, ex:

INFO | jvm 1 | 2018/05/18 21:49:22 | 2018-05-18 21:49:22,099 INFO [WrapperSimpleAppMain] [AgentBootstrap] Starting Agent Bootstrap using Java 1.8.0_73 from Oracle Corporation. Default charset: UTF-8, file name encoding: UTF-8

 Bamboo version 5.10.0 - 6.5.0 need Java 1.8 to start remote agent.

[Raj K]

It uses the proper Java version as you mentioned.

The error that I got is

INFO   | jvm 2    | 2018/05/21 01:12:17 | ERROR: Bundle com.atlassian.bamboo.plugins.atlassian-bamboo-plugin-clover [18] Unable to get module class path. (java.lang.RuntimeException: Unable to open JAR file

[Foong]

From the error, it seems that some files are corrupted.

Try deleting the following directory and restart the agent:

• /path/to/agent/home/caches
• /path/to/agent/home/classpath

[Raj K]

I did it. I seems, Bamboo agent is able to pick up the repo properly.

Thanks a lot !. It was indeed a great assistance.

Would you kindly tell me how to see the live logs of the agent on the terminal of Mac OSX. 

Something like ./bamboo-agent.sh console