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Switch from Bamboo 6.10.10 to Version 8.2.1

Stefan Haus May 9, 2022

Dear Atlassian Support,

currently we like to switch from Atlassian Bamboo 6.10.10 and like to switch to 8.2.1.

My first mail I sent to ans I got this information:
"Bamboo releases from 7.0 have an extra licence validation code that prevents upgrades when using a licence that expired before the new version was released." bootstrap-health-check-failed 

So my question, what I have to do, to get this additional licence key?

Best regards
Stefan Haus

1 answer

0 votes
Eduardo Alvarenga
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 9, 2022

Hello @Stefan Haus

Please get in touch with Atlassian:

Make sure to select either "Billing, payment and pricing" or "Server end of sale support". Our friendly Customer Advocate team will be happy to help you with a quote.

You can also self-serve your renewal at



Eduardo Alvarenga
Atlassian Support APAC

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