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Switch from Bamboo 6.10.10 to Version 8.2.1

Dear Atlassian Support,

currently we like to switch from Atlassian Bamboo 6.10.10 and like to switch to 8.2.1.

My first mail I sent to ans I got this information:
"Bamboo releases from 7.0 have an extra licence validation code that prevents upgrades when using a licence that expired before the new version was released." bootstrap-health-check-failed 

So my question, what I have to do, to get this additional licence key?

Best regards
Stefan Haus

1 answer

0 votes
Eduardo Alvarenga
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 09, 2022

Hello @Stefan Haus

Please get in touch with Atlassian:

Make sure to select either "Billing, payment and pricing" or "Server end of sale support". Our friendly Customer Advocate team will be happy to help you with a quote.

You can also self-serve your renewal at



Eduardo Alvarenga
Atlassian Support APAC

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