Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Setup of Bamboo to remote MSSQL Server fails to complete

We have an MS SQLServer on another server which has the correct collation and permissions. During the setup using the gui, we see the animated icon and it hangs there for over 12 hrs.
I can see tables created in the SQL server db, however the install does not complete.

The command line application shows 'C:\bamboo-home\jms-store\bamboo\kahaDB\lock is locked by another server. This broker is not in slave mode waiting a lock to be acquired'.... Could not find token mapped to token name: token.




I have attempted re-install as found on your forum and removed everything from the Bamboo-home folder and started over, however we end up at the same point each time. DB populated with tables (don't know what tablet to check for data/records).

1 answer

0 votes

Hi Barry,

What does the atlassian-bamboo.log in <BambooHome>/logs show?



Premier Support Engineer


I got the answer I needed from I needed to run 


ALTER DATABASE <database name>


before I installed.


Thanks for your help

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Bamboo

Bamboo Data Center 8.1 is now available

G’day Bamboo customers, Bamboo DC 8.1 is now available with it the following features and programs: SAML 2.0, OpenID Connect, and Crowd SSO In order to help admins with a simplified user manage...

194 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you