Remote agent crashes when started as Windows service

Hi, I am having some trouble starting an agent in Windows 7 x64, Java 7.67 (agent 5.4.1, by the way)

Attempted to reinstall, it finishes with no errors. However, when I start the agent from the Windows Services panel, I see the following in the log file:

INFO | jvm 1 | 2015/04/03 09:39:20 | 2015-04-03 09:39:20,105 INFO [Thread-1] [BambooActiveMQConnectionFactory] Broker URI: tcp://build.*******.lan:54663?wireFormat.maxInactivityDuration=300000 is valid.
INFO | jvm 1 | 2015/04/03 09:39:21 | 2015-04-03 09:39:20,985 ERROR [Thread-1] [EventPublisherImpl] There was an exception thrown trying to dispatch event 'com.atlassian.plugin.event.events.PluginFrameworkStartingEvent@2ea57165' from the invoker 'com.atlassian.plugin.event.impl.MethodSelectorListenerHandler$1$1@2fe8579e'.
INFO   | jvm 1    | 2015/04/03 09:39:21 | java.lang.RuntimeException: java.util.ArrayList cannot be cast to [Ljava.lang.Class;
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at com.atlassian.plugin.event.impl.MethodSelectorListenerHandler$1$1.invoke(MethodSelectorListenerHandler.java:67)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$2$1.run(AsynchronousAbleEventDispatcher.java:44)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1.execute(AsynchronousAbleEventDispatcher.java:29)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:90)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:151)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:70)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at com.atlassian.plugin.event.impl.DefaultPluginEventManager.broadcast(DefaultPluginEventManager.java:84)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at com.atlassian.plugin.manager.DefaultPluginManager.init(DefaultPluginManager.java:149)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at java.lang.reflect.Method.invoke(Unknown Source)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.invokeCustomInitMethod(AbstractAutowireCapableBeanFactory.java:1237)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.invokeInitMethods(AbstractAutowireCapableBeanFactory.java:1203)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1167)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:427)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:249)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:155)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:246)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:160)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:267)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.java:110)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.applyPropertyValues(AbstractAutowireCapableBeanFactory.java:1095)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.populateBean(AbstractAutowireCapableBeanFactory.java:857)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:423)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:249)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:155)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:246)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:160)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:291)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:352)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at org.springframework.context.support.ClassPathXmlApplicationContext.<init>(ClassPathXmlApplicationContext.java:122)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at org.springframework.context.support.ClassPathXmlApplicationContext.<init>(ClassPathXmlApplicationContext.java:88)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at com.atlassian.bamboo.v2.build.agent.remote.RemoteAgent.initApplicationContext(RemoteAgent.java:160)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at com.atlassian.bamboo.v2.build.agent.remote.RemoteAgent.start(RemoteAgent.java:53)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at java.lang.reflect.Method.invoke(Unknown Source)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at com.atlassian.bamboo.agent.bootstrap.AgentRunner.run(AgentRunner.java:28)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at java.lang.Thread.run(Unknown Source)
INFO   | jvm 1    | 2015/04/03 09:39:21 | Caused by: java.lang.reflect.InvocationTargetException
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at java.lang.reflect.Method.invoke(Unknown Source)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at com.atlassian.plugin.event.impl.MethodSelectorListenerHandler$1$1.invoke(MethodSelectorListenerHandler.java:49)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	... 40 more
INFO   | jvm 1    | 2015/04/03 09:39:21 | Caused by: java.lang.ClassCastException: java.util.ArrayList cannot be cast to [Ljava.lang.Class;
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at com.atlassian.plugin.spring.SpringHostComponentProviderFactoryBean$SpringHostComponentProvider.provideBeans(SpringHostComponentProviderFactoryBean.java:153)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at com.atlassian.plugin.spring.SpringHostComponentProviderFactoryBean$SpringHostComponentProvider.provide(SpringHostComponentProviderFactoryBean.java:122)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager.collectHostComponents(FelixOsgiContainerManager.java:482)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager.start(FelixOsgiContainerManager.java:241)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	at com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager.onStart(FelixOsgiContainerManager.java:203)
INFO   | jvm 1    | 2015/04/03 09:39:21 | 	... 45 more

And then it continues failing to load plugins:

C:\bamboo\agent0\plugins\system-provided\bamboo-tomcat-plugin-5.0.2.jar (1393280120984)
INFO   | jvm 1    | 2015/04/03 09:39:21 | java.lang.IllegalStateException: Unable to create a tracker when osgi is not running
...
INFO   | jvm 1    | 2015/04/03 09:39:21 | 2015-04-03 09:39:21,886 ERROR [Thread-1] [ScanningPluginLoader] Unable to deploy plugin 'com.atlassian.bamboo.plugins.maven', file Unit: C:\bamboo\agent0\plugins\system-provided\atlassian-bamboo-plugin-maven-5.4.1.jar (1393453012808)
INFO   | jvm 1    | 2015/04/03 09:39:21 | java.lang.IllegalStateException: Unable to create a tracker when osgi is not running

The same thing happens if I run StartBambooAgent-NT.bat from the bin directory. However, the agent does run if I use BambooAgent.bat. It seems to me that the initial exception is bringing the agent down:

INFO   | jvm 1    | 2015/04/03 09:39:21 | 2015-04-03 09:39:20,985 ERROR [Thread-1] [EventPublisherImpl] There was an exception thrown trying to dispatch event 'com.atlassian.plugin.event.events.PluginFrameworkStartingEvent@2ea57165' from the invoker 'com.atlassian.plugin.event.impl.MethodSelectorListenerHandler$1$1@2fe8579e'.

 

What is going on here? Firewall/antivirus issues or Java?

1 answer

1 accepted

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Hi Andrey,

It looks like as a service your agent uses Java 8. Please check this idea.

Thanks for the suggestion. I updated to 8.40, made sure my JAVA_PATH variable was pointing to the new version, tried running the service under my username, and it still crashes. I might try an install in a different directory.

@Andrey The point is that your Bamboo doesn't support Java 8. Use Java 7 or update your Bamboo.

Spot on Sergey! Somehow a new 1.8 JDK got added during a bout of updates and there was no explicit JAVA_HOME set for this user.

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