Pull request on bitbucket isn't triggering a build on bamboo

[stevenzhong]

Pull request on bitbucket isn't triggering a build on bamboo.

We have built bitbucket and Bamboo internally. Currently we have moved the bamboo server to the new IP. However, when pull requests were submitted on bitbucket and merged, the builds could be automatically added to Bamboo, but now they cannot be automatically triggered.

[Khushboo Gupta]

Hi @stevenzhong 

I'm sorry to hear that you are facing this issue.

A couple of checks that may guide to a better understanding of what is causing this issue:

1. Check if the server URL in the application link updated in Bitbucket or not and able to resolve the correct ip address from the Bamboo url

2.  Check if bamboo is able to resolve bitbucket server ip/hostname : This will check if we both server are accessible to each other.

3. Check in triggers tab under configure plan, if triggere's has been set to remote trigger. 

4. Check if you are able to manually triggered a build to the bitbucket repository.

5. Try to resave the repository to reestablish the SSH keys : This one will only work if the application links are properly configured and the user trying to save the repository has the permissions over this same repository on Bitbucket side.

6. If resaving the SSH keys do not work, what do you see in the Bamboo server logs when you try resaving them?
Checking the file <Bamboo_Home>/logs/atlassian-bamboo.log will allow you to see if the public key was added again.

Please let me know what you get from them.