Problems with encoding Bamboo

[Aleksandra Maslennikova]

Hello.

There is a instruction:

https://confluence.atlassian.com/bamkb/how-to-change-the-wrong-encoding-in-bamboo-that-is-causing-the-application-to-crash-318670134.html

I can't find file conf/wrapper.conf in Windows OS.

Where is it?

Thanks

[Ellie Z (they/them) · Accepted solution]

Hi Aleksandra,

Thanks for reaching out to the Atlassian Community!

If you're using Bamboo 5.1.0 or above, and running Bamboo from the Console, you'll want to put the variables into

<bamboo-install>\bin\setenv.bat

This is commonly in a location such as

C:\Program Files\Bamboo\bin\setenv.bat

Before Bamboo 6.2.0, the variable would look like this:

JVM_SUPPORT_RECOMMENDED_ARGS="-Dfile.encoding=utf-8 -Dsun.jnu.encoding=utf-8"

For Bamboo 6.2.0 and above, it would be like this:

: ${JVM_SUPPORT_RECOMMENDED_ARGS:="-Dfile.encoding=utf-8 -Dsun.jnu.encoding=utf-8"}

However, if you are running Bamboo as a Service, you'll need to use the Tomcat Service properties to do this. Instructions to do this would be in the following documentation:

Configuring your system properties

In this case, please be sure to add each of the parameters on its own line, as described in the article linked above.

I hope this helps you get Bamboo running on the correct encoding! 

Cheers,

Elias | Bamboo Support

[Aleksandra Maslennikova]

Elias,

Thank you for your help

[Ellie Z (they/them)]

Hi Aleksandra!

You are most welcome! If this solution helped you, may I ask that you please mark this answer as "Accepted" by clicking on the check mark? This will allow other users to find this post easier.

Thanks again for reaching out to us!

Best,
Elias | Bamboo Support