Problem with application links after upgrade

After upgrading our entire atlassian stack our application links between jira and bamboo stopped working and while trying to reestablish I got an error on bamboo side:

This is in a red warning banner behind the confirmation screen.
After that reloading the page shows the link entered, but it is not functional.
Any suggestions?

5 answers

Hello Jan,

1. What version of Bamboo and JIRA are you using?

2. Did you try removing the links completely and recreating them? Are the URLs that you are using to create the application links matching the values that you have as your Base URL in both applications (Under administration - > General Configuration)?

3. Can you plesae check and confirm that your java version is compatible and JAVA_HOME is et up correctly:

4. Do you have any proxy/firewall in between Bamboo and JIRA?

Hello Jan and the Atlassian-Team,

We are having the same Problem: [Exception... "" nsresult: "0x805e0006 ()" location: "JS frame ::,atl.admin/batch.js:: .send :: line 8400" data: no]

It appears while creating "the link back to the server", the so called second link when starting from the Jira side and appears as soon as you want to create the first link when starting on the Bamboo side.

1. We use Jira 6.2 (with com.atlassian.applinks.applinks-plugin 4.1.1) and Bamboo 5.4.2 (with com.atlassian.applinks.applinks-plugin 4.0.5). work)

2. yes, already did so

3. yes

4. yes, both behind the same proxy. Maybe this is any help:

Is there a special need on how to configure the proxy? Do they have to link themselves internally as shown in this question/answer from Bryan Karsh and Andy Brook?

Sincerly, Nik

Working with
Jira: Java-Version 1.7.0_25 Oracle Corporation
Bamboo: Java version 1.6.0_45 Sun Microsystems Inc.

I have the same Problem. All Apps are behind nginx as ssl proxy. The link between stash and jira works, but I cannot link confluence to anything!

I have the same problem trying to create link from bamboo 5.6.2 to jira 6.3.8. I have checked items 1-4 in the proposed answer below.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published May 18, 2017 in Bamboo

FAQ: How to Upgrade Bamboo Server

Bamboo 5.9 will no longer be supported after June 12, 2017. What does this mean? As part of our End of Life policy, Atlassian supports major versions for two years after the first major iteratio...

1,806 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you