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Possible to store user profile full name with uft8 characters?

I'm trying to change my full name for my user profile in bamboo. 

My name contains nordic characters (æ), but this is saved as '?'

Is there some trick to enable utf8 support in Bamboo?

Bamboo Server (version 6.3.1 build 60306)

1 answer

1 accepted

1 vote
Answer accepted
Jeyanthan I Atlassian Team Jan 16, 2018

You can check what you see in the database with this query

select * from users where fullname='Erlend Sand Bærland';

 If you see the entry is set right and you still see it shows ? in Bamboo UI, you will just have to change the encoding in Bamboo by following this KB article.

In short, you will have to add this line under JVM_SUPPORT_RECOMMENDED_ARGS in <Bamboo-Install>/bin/setenv.sh and restart Bamboo service.

-Dfile.encoding=utf-8 -Dsun.jnu.encoding=utf-8

It's not stored correctly in postgresql: "Erlend Sand B�rland"

I tried adding this to setenv.bat:

set JVM_SUPPORT_RECOMMENDED_ARGS="-Dfile.encoding=utf-8 -Dsun.jnu.encoding=utf-8"

But the System information is still showing "System encoding Cp1252" after restarting the service. 

Jeyanthan I Atlassian Team Jan 16, 2018

If you are using Windows and starting Bamboo as a Windows service, you will have to alter this parameter by following this link .

Thanks! That did it.

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