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Measuring "Change Failure Rate"

Looking for suggestions on how to measure/track "Change Failure Rate" (deploy failure rate). We use Jira Software, Jira Service Desk, Confluence, Bamboo, Bitbucket, and Octopus.

1 answer

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Gonchik Tsymzhitov
Community Leader
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Feb 09, 2019



Sorry, use case is not clear. Could you clarify, please? 



Gonchik Tsymzhitov

I just had a request for change failure rate reporting; in this case it would be 

  • Change Failure Rate: the % of tickets in a sprint that are Production or Done that are later moved to the Reopened.
Like Karl Hamilton likes this

(This is for a given sprint)

Sorry for the delayed response, I must have missed the notification of your reply.

We are attempting to follow the 4 kpi's from the book "Accelerate" and are having a difficult time figuring out an accurate (and preferably autonomous) method of tracking Change Failure Rate. This is defined as: The frequency a production deploy results in, and is the direct cause of, any failure requiring immediate repair.

Like Karl Hamilton likes this

Jeren, did you guys manage to figure out how to monitor this because I am currently in the same boat as you?

Like Karl Hamilton likes this

I'd also be interested in learning how to do this, particularly the two "Ops" DevOps metrics (change failure rate & mean time to recovery)

Like Karl Hamilton likes this

I'm also interested in change failure rate relating to, releases, teams and sprints with variable time window etc - on dashboard automatically updated and other Dora measures

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