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Issue with tanuki wrapper after bamboo was updated to 6.10.3

Hi, after that bamboo agent was updated to 6.10.3 I started get the following error during bamboo agents starting:


```Running [/opt/atlassian/bamboo/bin/, console]
Agent process started, shutdown hook registered, proceeding with log pump...
Running Bamboo Agent...
STATUS | wrapper | 2020/01/13 15:28:24 | --> Wrapper Started as Console
STATUS | wrapper | 2020/01/13 15:28:24 | Java Service Wrapper Standard Edition 64-bit 3.5.39
STATUS | wrapper | 2020/01/13 15:28:24 | Copyright (C) 1999-2019 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper | 2020/01/13 15:28:24 |
STATUS | wrapper | 2020/01/13 15:28:24 |
ERROR | wrapper | 2020/01/13 15:28:24 | License Error:
ERROR | wrapper | 2020/01/13 15:28:24 | A valid license was not found in the Wrapper configuration file.
ERROR | wrapper | 2020/01/13 15:28:24 |
ERROR | wrapper | 2020/01/13 15:28:24 | The Java Service Wrapper requires a License Key to activate the
ERROR | wrapper | 2020/01/13 15:28:24 | software. Licenses can be purchased on the Java Service Wrapper
ERROR | wrapper | 2020/01/13 15:28:24 | web site:
ERROR | wrapper | 2020/01/13 15:28:24 |
ERROR | wrapper | 2020/01/13 15:28:24 |
ERROR | wrapper | 2020/01/13 15:28:24 | You can also immediately obtain a one-month Free trial license:
ERROR | wrapper | 2020/01/13 15:28:24 |
ERROR | wrapper | 2020/01/13 15:28:24 |
ERROR | wrapper | 2020/01/13 15:28:24 | License Keys can be generated for any of the following HostIds:
ERROR | wrapper | 2020/01/13 15:28:24 | HostId #1 (ens5): 0a319ceb69fa
ERROR | wrapper | 2020/01/13 15:28:24 | HostId #2 (docker0): 02425be137a8
ERROR | wrapper | 2020/01/13 15:28:24 |
ERROR | wrapper | 2020/01/13 15:28:24 | You may include license keys for several servers within a single file by
ERROR | wrapper | 2020/01/13 15:28:24 | prefixing the property names of each key with their respective
ERROR | wrapper | 2020/01/13 15:28:24 | server host name or HostId. Please use the following syntax:
ERROR | wrapper | 2020/01/13 15:28:24 | wrapper.<hostname|hostid>.license.*.
ERROR | wrapper | 2020/01/13 15:28:24 | The host name of this machine is: ip-10-200-161-44
ERROR | wrapper | 2020/01/13 15:28:24 |
STATUS | wrapper | 2020/01/13 15:28:24 | <-- Wrapper Stopped
Waiting for the agent process to finish...
The underlying agent process terminated with a non zero exit code: 1```





wrapper.console.title=Bamboo Remote Agent
wrapper.ntservice.displayname=Bamboo Remote Agent
wrapper.ntservice.description=A remote agent for building Bamboo build plans.



Could you please advice what can be wrong here?

1 answer

1 accepted

2 votes
Answer accepted

Hi Oilyin,

This is an expected behavior after upgrading the server to Bamboo 6.10 and above. As stated at the Bamboo 6.10 "Version-specific upgrade notes" section of the Bamboo upgrade guide, after upgrading to this version, there is a small process to follow in at the remote agent side: 

Remote agent wrapper update

To address some knows issues, we updated the Tanuki wrapper used for Bamboo remote agent. Bamboo 6.10 is released with new version of the wrapper. If you're an upgrading user, we strongly recommend that you reinstall the wrapper to benefit from all bug fixes.

To update the wrapper on a remote agent:

  1. Stop the original agent.
  2. Backup the BAMBOO_AGENT_HOME/conf/wrapper.conf file.
  3. Remove the BAMBOO_AGENT_HOME/conf directory.
  4. Download a new Remote Agent JAR from your Bamboo Server: http://<BAMBOO_URL>/admin/agent/addRemoteAgent.action.
  5. Launch the remote agent.
  6. This will create a new wrapper.conf file. If you want to re-enact your custom configuration in that file, you can do it now. 

I'm confident that this problem will be resolved after you follow the above steps. Please confirm here once it works by accepting this answer. Thanks in advance.


Thank you sir, it works properly!

Like Jeyanthan I likes this
Jeyanthan I Atlassian Team Jan 15, 2020

Glad to know that. Thanks for confirming :)

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