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Issue on Agent Approval

Hi Team please find the issues to be addressed.

 

1) Agent is asking for approval every 60 seconds even though it is approved.

INFO | jvm 1 | 2022/08/09 12:13:57 | ********************************************************************************
INFO | jvm 1 | 2022/08/09 12:13:57 | *
INFO | jvm 1 | 2022/08/09 12:13:57 | * This agent requires manual approval.
INFO | jvm 1 | 2022/08/09 12:13:57 | * UUID: 7014b431-d4e1-4dbe-970d-bcb07018c0d6
INFO | jvm 1 | 2022/08/09 12:13:57 | * Message from the server is:
INFO | jvm 1 | 2022/08/09 12:13:57 | * Approve this agent at 'https://bamboo.*******.com/admin/agent/viewAgents.action?focusUuid=7014b431-d4e1-4dbe-970d-bcb07018c0d6&selectedTab=Agent+authentication'. Check that the IP is correct.
INFO | jvm 1 | 2022/08/09 12:13:57 | * Next authentication attempt in 60 seconds...
INFO | jvm 1 | 2022/08/09 12:13:57 | *
INFO | jvm 1 | 2022/08/09 12:13:57 | ********************************************************************************

2) Agent log is showing following warning message continously.

INFO | jvm 2 | 2022/08/09 12:15:26 | 2022-08-09 12:15:26,964 WARN [ActiveMQ Transport: tcp:///10.122.20.7:54663@51333] [FailoverTransport] Transport (tcp://10.122.20.7:54663?wireFormat.maxInactivityDuration=300000) failed , attempting to automatically reconnect: {}
INFO | jvm 2 | 2022/08/09 12:15:26 | java.net.SocketException: Connection reset


3) I had created a build plan which is supposed to checkout source code from Github respository.
It is actually downloading code in some unknown machine but not in the agent machine.

 

Note:-Telnet is happening from build server

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