Internal Server error on installation

[Development GGN]

Hi, I got an internal server error, saying the following:

Internal server error

Go to...

• Site homepage

A system error has occurred - our apologies!

Please create a problem report on our support system at https://support.atlassian.com with the following information:

1. a description of your problem and what you were doing at the time it occurred
2. cut & paste the error and system information found below
3. attach the atlassian-bamboo.log log file found in your application home.

We will respond as promptly as possible.
Thank you!

Version: 6.3.1
Build: 60306
Build Date: 12 Jan 2018

Request information:

• Request URL: http://localhost:8085/500.action
• Scheme: http
• Server: localhost
• Port: 8085
• URI: /500.action
• Context path:
• Servlet path: /500.action
• Path info:
• Query string:

Stack Trace:

java.lang.IllegalStateException: No WebApplicationContext found: no ContextLoaderListener registered?
	at org.springframework.web.context.support.WebApplicationContextUtils.getRequiredWebApplicationContext(WebApplicationContextUtils.java:83)
	at org.springframework.orm.hibernate5.support.OpenSessionInViewFilter.lookupSessionFactory(OpenSessionInViewFilter.java:189)
	at org.springframework.orm.hibernate5.support.OpenSessionInViewFilter.lookupSessionFactory(OpenSessionInViewFilter.java:175)
	at org.springframework.orm.hibernate5.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:126)
	at com.atlassian.bamboo.persistence.BambooSessionInViewFilter.doFilterInternal(BambooSessionInViewFilter.java:24)
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
	at com.atlassian.bamboo.filter.BambooCompressingFilter.doFilter(BambooCompressingFilter.java:39)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
	at com.atlassian.bamboo.filter.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:40)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
	at com.atlassian.bamboo.filter.ClickjackingAndMimeTypeSniffingPreventionFilter.doFilter(ClickjackingAndMimeTypeSniffingPreventionFilter.java:36)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
	at com.atlassian.bamboo.filter.CookieCacheControlFilter.doFilter(CookieCacheControlFilter.java:49)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:64)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
	at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197)
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)
	at org.apache.catalina.valves.StuckThreadDetectionValve.invoke(StuckThreadDetectionValve.java:206)
	at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:616)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:528)
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1099)
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:670)
	at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.doRun(AprEndpoint.java:2508)
	at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:2497)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Unknown Source)

[Alexis Robert]

Hello @Development GGN, 

could you provide more details on the server where you're trying to install Bamboo ? RAM, CPU, virtual machine, OS and version, cloud provider ... ?

--Alexis

[Development GGN]

Hi!

Bamboo is running in a Windows Server 2012 R2 machine provided by IS (Interned Services).
It runs a Intel Ceon CPU with 2 processors
Has 4 GB Ram and runs a 64 bit OS.