How to schedule a call to discuss about Bamboo server migration to Atlassian cloud

[Niraj Wagh]

Hello, 

I created a support ticket with Atlassian to schedule a call to get some insights on migrating from the Bamboo server to the Bamboo cloud.

My support ticket request is: PA-141642

I created the ticket on 3rd Nov, but I have not received any response from their side.

Can someone help?

Thanks,

Niraj

[Eduardo Alvarenga]

Hello @Niraj Wagh

Currently Bamboo Data Center runs on on-premises and also on self-managed cloud instances, but it's not commercialised as SaaS, like Bamboo Cloud.

You can start your Bamboo journey to the Data Center by checking this page:

• Bamboo Data Center 

I have checked PA-141642, it has been already assigned; someone will get in touch with you soon.

Cheers,

Eduardo Alvarenga
Atlassian Support APAC

--please don't forget to Accept the answer if the reply is helpful-- 

[Niraj Wagh]

Hi @Eduardo Alvarenga , we have still not received any reply from the Atlassian Team.

Can you please help?

Thanks,

Niraj

[Eduardo Alvarenga]

Hello @Niraj Wagh

This Bamboo Community forum is highly technical and we may not be able to answer all your questions related to a possible migration.

As mentioned before:

Currently Bamboo Data Center runs on on-premises and also on self-managed cloud instances, but it's not commercialised as SaaS, like Bamboo Cloud.

You can start your Bamboo journey to the Data Center by checking this page:

• Bamboo Data Center  

If you are looking to use Bamboo "as a service", that's unfortunately not possible. Bamboo Cloud has been phased out a few years ago. Please let us know if you have any questions related to the Data Center version.

You can always run Bamboo on your Public/Private cloud instance, but it will be self-managed.

Regarding the ticket, I have reached out internally one more time asking for feedback.

Eduardo Alvarenga
Atlassian Support APAC

--please don't forget to Accept the answer if the reply is helpful-- 

[Niraj Wagh]

Hi @Eduardo Alvarenga , We have still not received any reply from the Atlassian team for request PA-141642. It's been a week.

Is there any other way to have a quick call scheduled with the Atlassian team for getting insights about the Bamboo migration?

Regards,

Niraj

[Niraj Wagh]

Sorry, I posed in the answer section and I am not able to delete the answer.