Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to safely restart Bamboo Service using command prompt from windows machine ?

I have installed Bamboo and Bitbucket in Windows machine and I have integrated both tool. I didn't install bamboo windows service in my system. I want to restart bamboo service using command prompt. Can you tell me how to restart bamboo service using command prompt and what is the startup parameter required ? 

2 answers

Have you tried:

net stop bamboo & net start bamboo



Thanks for your reply

I didn't try this command but I need more details for executing this command.

Do you want to execute this command from bamboo bin folder path or any other folder path?

Is it required Bamboo admin group access for executing this comman ? or Can I run this command from any other user ? 

Shall I close the command prompt after starting bamboo service ? Or it should be running continuously ? 




You can run theese commands from "anywhere" on the cmd. The cmd needs to be elevated (admin)



Is it Windows admin access or Bamboo admin group access ?


Windows admin. 

I have tried below command but it is not working. it is showing below error message

net start bamboo

Error message from command prompt

The service name is invalid.

More help is available by typing NET HELPMSG 2185.

Open services.msc and find the name of your bamboo service.

In our lab the name of the bamboo service is bamboo 

I didn't install bamboo windows service in my system, so it is not displayed in services.msc list.  Can you tell me how to start bamboo service without using windows service ?

Either execute InstallAsService.bat to install the Bamboo service, or run:

C:\Program Files\Bamboo>StartBamboo.bat

Option 1

Bamboo service is displayed in services.msc list after executing InstallAsService.bat file but I am unable to start bamboo service from services.msc list. it is showing below error message after starting bamboo service.

Error message :

Bamboo Service Error Message.JPG


Option 2 

I have executed StartBamboo.bat file from command prompt but it is showing below error message. 

Error message:

The Atlassian Bamboo Bamboo service is starting.
The Atlassian Bamboo Bamboo service could not be started.

A service specific error occurred: 1.

More help is available by typing NET HELPMSG 3547.

Press any key to continue . . .




What does the log say? 

How to check the log file ?

It should be just where you installed bamboo. 

I have restarted the service successfully but it is showing below error while login into bamboo.

Stack Trace:

io.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalArgumentException: Unknown cipher data id 0
 at io.atlassian.util.concurrent.LazyReference.getInterruptibly(
 at io.atlassian.util.concurrent.LazyReference.get(
 at com.atlassian.bamboo.plan.cache.AbstractImmutableChain.getPlanRepositoryDefinitions(
 at com.atlassian.bamboo.plan.PlanHelper.getPlanRepositoryDefinitions(
 at com.atlassian.bamboo.plan.PlanHelper.getDefaultPlanRepositoryDefinition(
 at com.atlassian.bamboo.plan.branch.ChainBranchUtils.getANameFromBranch(

I am unable to login into bamboo tool after done below setting. It is showing "You have entered an invalid username and password. Please try again." error message

I am able to see the bamboo dashboard without login into bamboo and it is automatically triggering the job after push the code to bitbucket tool.  

Could you please let me know how to fix login issue ? 


Did you try wht is suggested under Resolution?

You`ll need to restart Bamboo after making that change.

You should also be able to start bamboo manually until you get this fixed, by executing the startup.bat file

Yes. I have tried above option under Resolution and I have re-started the services after making the change.

Now, I am able to login in default user name and password but I am unable to login using Activity Directory credentitals.  

Earlier, I have used to login using Activity Directory credentitals. Why is not working Activity Directory credentitals after making the changes ?

How to configure bamboo and Activity Directory ?

Please note that once LDAP has been enabled, reverting back to local user management is not possible.

Thank you for the your quick reply and support 


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Bamboo

Bamboo 101 Video

G’day Community! As we gear up to introduce Bamboo Data Center to the world, we wanted to make sure that we shared a bit more about Bamboo, the product. Our team has put together an overview video ...

223 views 4 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you