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How do i reset my password ,im failing to login?

Nokulunga
Nokulunga
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June 14, 2021

How do i reset my password ,im failing to login?

 

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Eduardo Alvarenga
Eduardo Alvarenga
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 14, 2021

Hi @Nokulunga!

Welcome to Atlassian Community!

To temporarily gain access to your Bamboo Server instance with a new admin account, add the following option to your ${BAMBOO_INSTALL}/bin/setenv.sh/bat file under JVM_SUPPORT_RECOMMENDED_ARGS and restart Bamboo:

JVM_SUPPORT_RECOMMENDED_ARGS="-Datlassian.recovery.password=temporarypassword"

Once Bamboo starts, use recover_admin as the username along with the defined password.

Have your password reset, then undo the changes to setenv and don't forget to restart Bamboo afterwards.

A complete, step-by-step guide can be found here:

 

Kind Regards,

Eduardo Alvarenga
Atlassian Support APAC

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