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Getting "org.acegisecurity.acls.NotFoundException: Could not find ACL" when logging into Bamboo

alex fan
alex fan May 15, 2018

Hi, 

When I try to log in to Bamboo as admin user, I am getting this error in the Bamboo log:

org.acegisecurity.acls.NotFoundException: Could not find ACL

I found this post https://confluence.atlassian.com/bamkb/duplicate-tables-in-mysql-bamboo-database-298979204.html, which has a solution for MySQL. We are using Postgres so the solution doesn't work for us. 

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Foong
Foong
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 16, 2018

The error in that KB happens because of the new setting required (now become optional) in MySQL server. For your case, it is not related to that setting. 

Are you able to provide more detail on the error log?

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alex fan
alex fan May 24, 2018

Hi Kah Loun, 

I no longer have the error logs. We rebuilt Bamboo because we couldn't figure out the root cause. 

Thanks for your help. 

Alex

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