Getting health check failed error while setting up Bamboo in custom installation

[Rakesh verma]

we are getting error while setting up the bamboo in the custom installation ( when we submit the database details )

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Caused by: com.atlassian.bamboo.upgrade.exception.ValidationException: Your Bamboo instance could not start because health check failed.

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detail log: 

2023-01-12 16:01:24,416 ERROR [performSetupDatabaseConnectionBackgroundThread] [SetupUtilityBean] Database configuration failed. com.atlassian.bamboo.upgrade.exception.ValidationException: Your Bamboo instance could not start because health check failed. Contact Atlassian Support at https://support.atlassian.com

com.atlassian.config.bootstrap.BootstrapException: com.atlassian.bamboo.upgrade.exception.ValidationException: Your Bamboo instance could not start because health check failed. Contact Atlassian Support at https://support.atlassian.com

    at com.atlassian.bamboo.setup.DefaultBootstrapManager.postBootstrapDatabase(DefaultBootstrapManager.java:305)

    at com.atlassian.config.bootstrap.DefaultAtlassianBootstrapManager.bootstrapDatabase(DefaultAtlassianBootstrapManager.java:289)

    at com.atlassian.bamboo.ww2.actions.setup.SetupUtilityBean.setupStandardDatabase(SetupUtilityBean.java:187)

    at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.execute(SetupDatabaseConnectionAction.java:87)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

    at java.lang.reflect.Method.invoke(Method.java:498)

    at ognl.OgnlRuntime.invokeMethod(OgnlRuntime.java:899)

    at ognl.OgnlRuntime.callAppropriateMethod(OgnlRuntime.java:1544)

    at ognl.ObjectMethodAccessor.callMethod(ObjectMethodAccessor.java:68)

    at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethodWithDebugInfo(XWorkMethodAccessor.java:98)

    at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethod(XWorkMethodAccessor.java:90)

    at ognl.OgnlRuntime.callMethod(OgnlRuntime.java:1620)

    at ognl.ASTMethod.getValueBody(ASTMethod.java:91)

    at ognl.SimpleNode.evaluateGetValueBody(SimpleNode.java:212)

    at ognl.SimpleNode.getValue(SimpleNode.java:258)

    at ognl.Ognl.getValue(Ognl.java:470)

    at ognl.Ognl.getValue(Ognl.java:434)

    at com.opensymphony.xwork2.ognl.OgnlUtil$3.execute(OgnlUtil.java:401)

    at com.opensymphony.xwork2.ognl.OgnlUtil.compileAndExecuteMethod(OgnlUtil.java:453)

    at com.opensymphony.xwork2.ognl.OgnlUtil.callMethod(OgnlUtil.java:399)

    at com.opensymphony.xwork2.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:438)

    at com.opensymphony.xwork2.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:293)

    at org.apache.struts2.interceptor.BackgroundProcess$1.run(BackgroundProcess.java:55)

    at java.lang.Thread.run(Thread.java:748)

Caused by: com.atlassian.bamboo.upgrade.exception.ValidationException: Your Bamboo instance could not start because health check failed. Contact Atlassian Support at https://support.atlassian.com

    at com.atlassian.bamboo.setup.DefaultBootstrapManager.runValidationTasks(DefaultBootstrapManager.java:376)

    at com.atlassian.bamboo.setup.DefaultBootstrapManager.postBootstrapDatabase(DefaultBootstrapManager.java:302)

    ... 25 more

2023-01-12 16:01:25,371 INFO [http-nio-8085-exec-3] [AccessLogFilter] 0:0:0:0:0:0:0:1 POST http://localhost:8085/setup/performSetupDatabaseConnection.action 562394kb

2023-01-12 16:01:25,396 INFO [http-nio-8085-exec-4] [AccessLogFilter] 0:0:0:0:0:0:0:1 GET http://localhost:8085/setup/performSetupDatabaseConnection.action 558375kb

2023-01-12 16:01:25,548 WARN [http-nio-8085-exec-4] [TextProviderHelper] The first TextProvider in the ValueStack (com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction) could not locate the message resource with key 'help.prefix'

2023-01-12 16:01:25,549 WARN [http-nio-8085-exec-4] [TextProviderHelper] The default value expression 'help.prefix' was evaluated and did not match a property. The literal value 'help.prefix' will be used.

2023-01-12 16:01:25,549 WARN [http-nio-8085-exec-4] [TextProviderHelper] The first TextProvider in the ValueStack (com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction) could not locate the message resource with key 'db.mysql'

2023-01-12 16:01:25,549 WARN [http-nio-8085-exec-4] [TextProviderHelper] The default value expression 'db.mysql' was evaluated and did not match a property. The literal value 'db.mysql' will be used.