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Getting agent installation issue

Swastik Mukherjee
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September 11, 2022

Hi All I am trying to install a remote agent on ubuntu, its showing error. PF screen shot attached.

telent working on prodapp1 server to 54663, server is accesible via ssh as well.

agent installation error.PNG

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Santhosh Thokur Raghava
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 15, 2022

Hi @Swastik Mukherjee ,

Thank you for reaching out to Atlassian Community.

Assuming that remote agent host is different than the Bamboo Server, please check if telnet to prodapp1 on port 54663 from Agent Host.

If that works fine, then can you please check the Bamboo Server host and logs for any disk space issue or any. possible errors in <bamboo-home>/atlassian-bamboo.log while Agent trying to register with Bamboo Server.

Usually this issue comes up due to Firewall connectivity issue between Agent and Bamboo App Hosts, Space issue in Bamboo/agent server. 

Thank You,

Santhosh Thokur

Atlassian Support AMER

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