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Error when attempting to Update Zephyr Versions Edited

I have some bamboo jobs that run scripts hitting the Zephyr API, specifically trying to update our test plan cycles. Recently (2 days ago) I started seeing this error when attempting to send a call to the api.

"error": "Invalid input. Please verify input and try again."

Looking at the logs, i see it's trying to hit this URL:


I've confirmed this version Id is present on our test cycle summary page, but I can't seem to get any more information about why this can occur, or, how to solve it. Interestingly, if I try to expand the Test Cycle this is referring to, it will no longer expand, thus I can no longer add tests to the cycle.


UPDATE: Not sure why but I can't enter this as a reply below. 

Thanks, I received the following steps that resolved it:

1) Regarding test cycle not expand issue: 

   > Go to JIRA Administration -> Add-ons -> Zephyr for JIRA -> General configurations page.

  > In the General configurations page, scroll down at the sort option select "custom order" radio button option.

> Now go to Plan Test cycle page and see if you are able to expand the cycle or not?

1 answer

0 votes
Jey Atlassian Team Feb 08, 2020

Hi @Cdnyoung ,

I'm not familiar with this plugin. Did you get any clue from your atlassian-bamboo.log?

Also,Did you get in touch with Zephyr support for this?

Cheers, Jey


See update above

Jey Atlassian Team Thursday

Hey @Cdnyoung ,

Not sure why you cannot post a response. Glad that you were able to resolve the issue and share the steps with the community.


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