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Enable branch merging with bitbucket branch permission

I am trying to enable branch merging (gatekeeper) for branch 1.0 to 2.0. The branch permission in bitbucket for these branches prevent changes without a pull request. 

The user that I see trying to push the commits on 2.0 is Atlassian Bamboo <bamboo@example.com>.

I am trying to add an exception for this user so that changes can be pushed without a pull request but I cannot find the user in bitbucket. 

Is there a way to achieve this without disabling the branch permission setting for changes without a pull request?

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