ERR_SSL_PROTOCOL_ERROR when using Edge (Chromium), Chrome and Firefox

[Paul Farmer]

Am using Bamboo 7.1.4, configured with an HTTPS connection on port 8443.

The non 'Chromium' version of Edge works fine, but Edge (Chromium), Chrome and Firefox all return an SSL error similar to ERR_SSL_PROTOCOL_ERROR when the HTTPS address is used.

We also have Bitbucket server configured on 8443 (different IP address though) - although both IP addresses are aliased on the same host server

Has anyone encountered this?

[Paul Farmer · Accepted solution]

Turns out this is a known error with some versions of the Java Run-time and Bamboo:

https://jira.atlassian.com/browse/BAM-21157 

[Arslan Ali]

Error find to java run time and and programing

[Gonchik Tsymzhitov]

Hi! 

if you use ip address and ssl - yes, you will meet. 

I hope you use domain name which associated with ssl. 

Please, double check your ssl data, and checkout the next links

• https://confluence.atlassian.com/adminjiraserver/running-jira-applications-over-ssl-or-https-938847764.html
• https://confluence.atlassian.com/kb/how-to-import-a-public-ssl-certificate-into-a-jvm-867025849.html

[Paul Farmer]

Our certificates seems to be ok (otherwise how would it be working with earlier versions of  Edge?) and we were under the impression that virtual IP's on the same server, but using the same port would be ok.

We will attempt to use another port for one of the applications (e.g. 8444) if that is not the case.

Sorry, Gonchik, but I didn't quite understand the first line of your response.

[Gonchik Tsymzhitov]

Could you share the error please? 

web console log using developer tools ?

[Paul Farmer]

[Paul Farmer]

The above are from the 'Firefox' developer tools. Other than the above, the other tabs didn't contain any information of note or were empty.