Create a new repository gives an error

[Koen Jansen]

When I try to add a new bitbucket repository, I get following error

Does someone known how I can solve this?

I use Bitbucket 5.16 and Bamboo 6.7.2 both on mine own azure windows 2019 server. I already created a application link between the 2 applications. This gives no errors.

Thanks in advance

[Daniel Santos · Accepted solution]

Hello @Koen Jansen

This type of problem can have different causes and we will need details of what you see in your logs when it happens.

Please try:

1. reproduce the problem and take a not of the time.
2. check the Bamboo server logs at <Bamboo_Home>/logs/atlassian-bamboo.log.
3. share the error you see with us.
   ⚠️ please make sure you remove any personal data from it.

There are some questions that will also help us to narrow down the problem:

• Are you able to access that repository from your windows terminal or other apps directly through port SSH port 7999?
• Do you have a proxy for the SSH port? You could be redirecting the port 7999 through port 22, therefore, causing this issue.
• This issue could be also caused by the Git client. Can you share if you have Git installed in your server and what is the version of it?

I'll wait for your next findings on this.

[Koen Jansen]

Sorry for the late response.

Test it today. And indeed it looks like port 7999 was blocked by the firewall.

Thanks for the help

[Daniel Santos]

No worries, I'm glad you could find the issue =]

Have a good one!