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Cannot login Bamboo 'This user is read only and can't have password reset'

Sheng Kuang
Sheng Kuang
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March 1, 2021

Dear fellas,

One of our user is having login issue periodly, the error message is 'This user is read only and can't have password reset.'

Can you please help to advise?

Thank, 

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Bastian Stehmann
Bastian Stehmann
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March 1, 2021

Hi @Sheng Kuang ,

Welcome to the community. 

Probably the problem is that you have an user directory configured, that is read only.

So you can't change the password in bamboo instead you have to do that in the user directory itself.

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oratile
oratile
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July 25, 2021

so what can i do to get my password because i want to log in

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Jeyanthan I
Jeyanthan I
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 26, 2021

You will have to contact your administrator for further assistance on this. Click on Contact Administrators link that you see at the bottom in the footer section to get their details.

Hope that helps.

Cheers,
Jey

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oratile
oratile
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July 26, 2021

may i have the contact administrator

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Jeyanthan I
Jeyanthan I
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 27, 2021

may i have the contact administrator

You may. I showed you the way to reach them :)

Please note that this is a public community and we have no control over your internal infrastructure.

Cheers,
Jey

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