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Cannot login Bamboo 'This user is read only and can't have password reset'

Dear fellas,

One of our user is having login issue periodly, the error message is 'This user is read only and can't have password reset.'

Can you please help to advise?

Thank, 

1 answer

0 votes

Hi @Sheng Kuang ,

Welcome to the community. 

Probably the problem is that you have an user directory configured, that is read only.

So you can't change the password in bamboo instead you have to do that in the user directory itself.

oratile I'm New Here Jul 25, 2021

so what can i do to get my password because i want to log in

Jeyanthan I Atlassian Team Jul 26, 2021

You will have to contact your administrator for further assistance on this. Click on Contact Administrators link that you see at the bottom in the footer section to get their details.

Hope that helps.

Cheers,
Jey

oratile I'm New Here Jul 26, 2021

may i have the contact administrator

Jeyanthan I Atlassian Team Jul 27, 2021

may i have the contact administrator

You may. I showed you the way to reach them :)

Please note that this is a public community and we have no control over your internal infrastructure.

Cheers,
Jey

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