Cannot get storage tag for a PlanKey which is a job key, plan didn't start

[Aditi Gaikwad]

We are using bamboo on premise server.

Plan was running correctly but all of sudden , I am getting error as "Cannot get storage tag for a PlanKey which is a job key"

Since I don't have access to bamboo database to check if mapping is done or not(storage tag and plan key)

I have created plan.storageTag variable in bamboo plan variable section and assigned value which I collected from metadata tab from last build logs.

Then I executed plan and it was working as expected but next day when I tried to execute same plan then its giving same error as before.

Please suggest on this on high priority as this is stopping my deployment. 

[Daniel Santos]

Hi @Aditi Gaikwad

That is a strange problem.
I'll need to ask you a couple of questions to check if can help you with this problem.

Please share with us:

1. Is this problem happening when multiple plans or just with this specific one?
2. Is it happening with multiple branches of just with a specific one?
3. If you clone this plan does it work as expected?
4. Are you running a new build or rerunning an old one?
5. Can you share a chunk of your <Bamboo_Home>/logs/atlassian-bamboo.log so we can check this error in a better context?
   ⚠️Please remove sensitive data before posting part of your logs here.

I hope the answers to those questions will help us to move forward.

[Aditi Gaikwad]

1.Its happening for just one specific plan

2.Its is happening with multiple branches

3.I cloned plan and checked then also it was not working.

4.I have tried both ways.

[Daniel Santos]

Hi @Aditi Gaikwad

Thank you for the answers, but I'm afraid we will need to check the DB to solve this one. The logs chuck I asked may help as well.

As the last resource (considering no DB access), I would try creating a new plan manually with the same configuration just to avoid the issue.