Can't set user directory. Encountered a "403 - Forbidden" error

I try to setup user directory in Bamboo, but I've got an error

Forbidden (403) Encountered a "403 - Forbidden" error while loading this page.
  1. I turned off Whitelist in Jira.
  2. I have created Bamboo link in Application Links in Jira
  3. I have added Bamboo server in Jira user server (IP address and host)

 

But I have this error again and again. Ther is no proxy between bamboo server and jira server.

In access_log file I can see errors like this.

127.0.0.1 875x6506368x1 - [12/Dec/2017:14:35:54 +0300] "POST /rest/usermanagement/1/search?entity-type=group&start-index=0&max-results=-1 HTTP/1.0" 403 11870 19 "-" "Jakarta Commons-HttpClient/3.1" "-"

 

How can I determ where error is?

1 answer

0 vote

Hi,

Would recommend raising a support ticket for this.

 

Thanks

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published May 18, 2017 in Bamboo

FAQ: How to Upgrade Bamboo Server

Bamboo 5.9 will no longer be supported after June 12, 2017. What does this mean? As part of our End of Life policy, Atlassian supports major versions for two years after the first major iteratio...

1,782 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you