Bamboo will not start: bamboo bootstrap failed: bamboo.cfg.xml

[Thomas Frye]

BAMBOO version 8.12
When starting Bamboo, ./start-bamboo.sh and then visiting it's webpage. I receive the message (Fatal) (type = bootstrap) Description = "bamboo bootstrap failed: failed to find config at: /var/atlassian/application-data/bamboo/bamboo.cfg.xml" This is on a closed network so i cannot send logs. not much in the way of google responses. This is RHEL 7.x, i'm logged in with a normal user named Bamboo. But get the same results if i log in with another user named "Admin" and or Root. I've found a couple of articles on permissions. Bamboo is the owner and group for the folder structure on /opt/atlassian/bamboo/8.12/bin (this is the Installation Directory) and also owner and group on Home Directory /var/atlassian/application-data/bamboo The catalina.out log is challenging to read and find any specific error.

If anyone is able to assist, please assist.

[Thomas Frye]

Turned out the application was fine, it was the init.d service.  per documentation it had a path to startup.sh (or something really close) rather than start-bamboo.sh.

Bamboo wouldn't start from startup.sh, had to kill bamboo as it was stuck, correct the init.d file with path to start-bamboo.sh and stop-bamboo.sh

tested both with ./bamboo start and ./bamboo stop from the init.d directory.  App started and stopped fine.  Be careful with the paths when reading the Starting Bamboo with a Service in Linux document.

[Bastian Stehmann]

Hi @Thomas Frye ,

Welcome to the community. 

Did you check, if the file /var/atlassian/application-data/bamboo/bamboo.cfg.xml exist?

And could you make sure, that bamboo can read that file.

[Thomas Frye]

Yes, /var/atlassian/application-data/bamboo/bamboo.cfg.xml exists and my user "bamboo" is able to access it.  Owner and Group privilege's for bamboo user.

in bamboo-init.properties

bamboo.home=/var/atalassian/application-data/bamboo

This is where bamboo.cfg.xml is located, in this file i can see my DB user and password, the license information.

I don't need to sudo to read or write any of files in my bamboo application directories as normal user bamboo is owner and group of all.

looking at atlassian-bamboo.log is says Error: "Home is not configured yet", if i try to start bamboo.  earlier in the log, after i installed bamboo and setup the application, there were no errors like this.

Still stuck.

[Thomas Frye]

Turned out the application was fine, it was the init.d service.  per documentation it had a path to startup.sh (or something really close) rather than start-bamboo.sh.

Bamboo wouldn't start from startup.sh, had to kill bamboo as it was stuck, correct the init.d file with path to start-bamboo.sh and stop-bamboo.sh

tested both with ./bamboo start and ./bamboo stop from the init.d directory.  App started and stopped fine.

[Bastian Stehmann]

Hi @Thomas Frye ,

Great you could find the solution and thanks for sharing it here.