Bamboo source code checkout task failing

[sangeetha]

Cannot fetch branch '(unresolved) HashAndSource{refName=[null], branch=[release/February], hash=[commitid]}' from 'bitbucket url' to source directory 'bambooagentlinuxpath/bamboo_home/xml-data/build-dir/_git-repositories-cache/'. java.lang.RuntimeException: java.nio.file.FileSystemException: /tmp/bamboo-ssh.: Operation not permitted

Bamboo agents are running in Linux machines .This error occurs specifically to a particular agent

[Daniel Santos · Accepted solution]

Hi @sangeetha

I would check a few things first:

1. Do you have a native GIT installation in this remote agent? If not Bamboo may be using JGIT which is more error-prone.
2. The OS on this agent does not allow running scripts at the /tmp directory.
3. The git cache is corrupted.

1 - Will require installing git and adding it as a capability.

2 - Will involve editing the agent configuration so it has a different temp directory that can run scripts.
For this you need:

1. Stop the agent
2. Edit the <Bamboo_Agent_Home>/conf/wrapper.conf to add an additional java parameter like the following line:

   wrapper.java.additional.3=-Djava.io.tmpdir=/var/tmp

   ⚠️ In case the number 3 is used you will need to change it to a different number available.
3. Start the agent again

3 - Just a removing the folder caches folder will force the agent to create a new one

1. Stop the agent
2. Remove the bambooagentlinuxpath/bamboo_home/xml-data/build-dir/_git-repositories-cache folder
3. Start the agent

I hope that helps you to move forward.

[sangeetha]

Thanks Daniel. Removing the cache folder as mentioned inn step 3 worked

[Daniel Santos]

That is great! I'm glad to help.