Bamboo remote agents unable to start.

[Sekhar Chandra]

Hi All -

I'm getting the following error in atlassian-bamboo.log file while trying to biuld my plans from remote agent.

" ERROR [http-nio-8085-exec-89] [FiveOhOh] 500 Exception was thrown.
java.io.FileNotFoundException: /appl/bamboo/atlassian-bamboo-6.4.1/temp/jarFromResource753649331007217601.jar (No such file or directory) "

And the remote agent logs are like this : 

" 2019-12-05 16:44:06,359 FATAL [main] [AgentBootstrap] Exiting due to fatal excep
tion.
com.atlassian.bamboo.agent.bootstrap.RemoteAgentHttpException: Response: [HTTP/1
.1 500 Internal Server Error] received after retrieval of http://bamboo.cad.loca
l/agentServer/bootstrap/classpath/classpath/bamboo-additional-config.jar/3931170
110 request.
at com.atlassian.bamboo.agent.bootstrap.ClasspathBuilder.terminateWithEr
ror(ClasspathBuilder.java:213)
at com.atlassian.bamboo.agent.bootstrap.ClasspathBuilder.lambda$download
$9(ClasspathBuilder.java:165)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttp
Client.java:223)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttp
Client.java:165)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttp
Client.java:140) "

This is stopping my automation. Please help me to fix this.

I have all rights in bamboo server only, don't have any access to remote agent.

Thanks,

Chandra.

[Jimmy Seddon · Accepted solution]

Hi @Sekhar Chandra,

You should take a look at this article:

https://confluence.atlassian.com/bamkb/remote-or-elastic-agents-fail-to-start-due-to-missing-files-282173643.html

The error messages that they call out look similar to the one you supplied above.  My guess would be that the user that is running the remote agent might not have sufficient permissions on that remote agent machine.  If you don't have permissions there, you will need to speak with someone who does to try the resolutions steps.

I hope that helps!

-Jimmy

[Sekhar Chandra]

Thanks @Jimmy Seddon .

[Jimmy Seddon]

@Sekhar Chandra if this helped resolve your issue please consider marking it as the accepted answer to help other users in the future.

Thanks!