Bamboo remote agent SSL Handshake Exception

[JiraServices]

Hi,

I am trying to install remote agent on one of my server, but while connecting it's giving SSL handshake error. I add ssl certs also after adding getting same error. 

My bamboo server is in on prem and remote agent in cloud, but the ports and firewalls are opened. 

below is the error, if you guys have any idea can you please help

ERROR | wrapper | 2021/02/11 13:12:37 | JVM exited while starting the application.
INFO | jvm 5 | 2021/02/11 13:12:37 | Exiting due to fatal exception.
INFO | jvm 5 | 2021/02/11 13:12:37 | javax.net.ssl.SSLHandshakeException: Invalid Alert message: no sufficient data
INFO | jvm 5 | 2021/02/11 13:12:37 | at sun.security.ssl.Alert.createSSLException(Alert.java:131)
INFO | jvm 5 | 2021/02/11 13:12:37 | at sun.security.ssl.Alert.createSSLException(Alert.java:117)
INFO | jvm 5 | 2021/02/11 13:12:37 | at sun.security.ssl.TransportContext.fatal(TransportContext.java:311)
INFO | jvm 5 | 2021/02/11 13:12:37 | at sun.security.ssl.TransportContext.fatal(TransportContext.java:267)
INFO | jvm 5 | 2021/02/11 13:12:37 | at sun.security.ssl.TransportContext.fatal(TransportContext.java:258)
INFO | jvm 5 | 2021/02/11 13:12:37 | at sun.security.ssl.Alert$AlertMessage.<init>(Alert.java:196)
INFO | jvm 5 | 2021/02/11 13:12:37 | at sun.security.ssl.Alert$AlertConsumer.consume(Alert.java:236)
INFO | jvm 5 | 2021/02/11 13:12:37 | at sun.security.ssl.TransportContext.dispatch(TransportContext.java:185)
INFO | jvm 5 | 2021/02/11 13:12:37 | at sun.security.ssl.SSLTransport.decode(SSLTransport.java:149)
INFO | jvm 5 | 2021/02/11 13:12:37 | at sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1143)
INFO | jvm 5 | 2021/02/11 13:12:37 | at sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1054)
INFO | jvm 5 | 2021/02/11 13:12:37 | at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:394)
INFO | jvm 5 | 2021/02/11 13:12:37 | at org.apache.http.conn.ssl.SSLConnectionSocketFactory.createLayeredSocket(SSLConnectionSocketFactory.java:396)
INFO | jvm 5 | 2021/02/11 13:12:37 | at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:355)
INFO | jvm 5 | 2021/02/11 13:12:37 | at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:142)
INFO | jvm 5 | 2021/02/11 13:12:37 | at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:373)
INFO | jvm 5 | 2021/02/11 13:12:37 | at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:381)
INFO | jvm 5 | 2021/02/11 13:12:37 | at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:237)
INFO | jvm 5 | 2021/02/11 13:12:37 | at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:185)
INFO | jvm 5 | 2021/02/11 13:12:37 | at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89)
INFO | jvm 5 | 2021/02/11 13:12:37 | at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:111)
INFO | jvm 5 | 2021/02/11 13:12:37 | at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185)
INFO | jvm 5 | 2021/02/11 13:12:37 | at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83)
INFO | jvm 5 | 2021/02/11 13:12:37 | at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108)
INFO | jvm 5 | 2021/02/11 13:12:37 | at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:56)
INFO | jvm 5 | 2021/02/11 13:12:37 | at com.atlassian.bamboo.agent.bootstrap.AgentContext.initFingerprint(AgentContext.java:114)
INFO | jvm 5 | 2021/02/11 13:12:37 | at com.atlassian.bamboo.agent.bootstrap.AgentContext.initServerSession(AgentContext.java:101)
INFO | jvm 5 | 2021/02/11 13:12:37 | at com.atlassian.bamboo.agent.bootstrap.AgentContext.run(AgentContext.java:88)
INFO | jvm 5 | 2021/02/11 13:12:37 | at com.atlassian.bamboo.agent.bootstrap.AgentBootstrap.run(AgentBootstrap.java:111)
INFO | jvm 5 | 2021/02/11 13:12:37 | at com.atlassian.bamboo.agent.bootstrap.AgentBootstrap.main(AgentBootstrap.java:50)
INFO | jvm 5 | 2021/02/11 13:12:37 | at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
INFO | jvm 5 | 2021/02/11 13:12:37 | at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
INFO | jvm 5 | 2021/02/11 13:12:37 | at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
INFO | jvm 5 | 2021/02/11 13:12:37 | at java.lang.reflect.Method.invoke(Method.java:498)
INFO | jvm 5 | 2021/02/11 13:12:37 | at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSimpleApp.java:240)
INFO | jvm 5 | 2021/02/11 13:12:37 | at java.lang.Thread.run(Thread.java:748)

Thanks in advance