Bamboo does not start after updating windows credentials

Jorge Guerra March 2, 2021

After updating the windows credentials in our bamboo server, the service fails to start even though it is listed by windows as running, when acceding via `localhost:80805` it returns ERR_CONNECTION_REFUSED.

The `<bamboo-home>/logs/atlasian.bamboo-log` file shows this error after running `<bamboo-folder>/bin/start-bamboo.bat`

2021-03-02 12:45:23,872 FATAL [localhost-startStop-1] [DefaultBootstrapManager] Validation tests failed: [Task 3 failed with exception: java.sql.SQLException: Connections could not be acquired from the underlying database!, Task 2902 failed with exception: java.sql.SQLException: Connections could not be acquired from the underlying database!, Task 4300 failed with exception: java.sql.SQLException: Connections could not be acquired from the underlying database!, Task 4410 failed with exception: java.sql.SQLException: Connections could not be acquired from the underlying database!, Task 51111 failed with exception: java.sql.SQLException: Connections could not be acquired from the underlying database!, Task 51302 failed with exception: java.sql.SQLException: Connections could not be acquired from the underlying database!, Task 51404 failed with exception: Unable to delete file: C:\Users\user\bamboo-home\caches\plugins\felix\felix-cache\cache.lock, Task 60601 failed with exception: java.sql.SQLException: Connections could not be acquired from the underlying database!, Task 60602 failed with exception: java.sql.SQLException: Connections could not be acquired from the underlying database!]
2021-03-02 12:45:23,937 FATAL [localhost-startStop-1] [DefaultBootstrapManager] Validation tests failed: Your Bamboo instance could not start because health check failed. Contact Atlassian Support at

Windows 7
Bamboo version 6.9.2

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