Bamboo deployment gets 500 error for retrieving artifact

[Robert Kolski]

Can you please let me know what needs to be fixed?  I get 500 error.

12-Dec-2024 11:58:10 Build Deployment of 'develop-17' on 'TST - Program' is being prepared for building on agent Agent06, bamboo version: 9.2.18

12-Dec-2024 11:58:10 Remote Agent

12-Dec-2024 11:58:10 Build working directory is C:\bamboo-agent-home\xml-data\build-dir\243466252-242876488

12-Dec-2024 11:58:10 Executing build Deployment of 'develop-17' on 'TST - Program'

12-Dec-2024 11:58:10 Starting task 'Clean working directory task' of type 'com.atlassian.bamboo.plugins.bamboo-artifact-downloader-plugin:cleanWorkingDirectoryTask'

12-Dec-2024 11:58:10 Cleaning working directory 'C:\bamboo-agent-home\xml-data\build-dir\243466252-242876488'

12-Dec-2024 11:58:10 Finished task 'Clean working directory task' with result: Success

12-Dec-2024 11:58:10 Starting task 'Download release contents' of type 'com.atlassian.bamboo.plugins.bamboo-artifact-downloader-plugin:artifactdownloadertask'

12-Dec-2024 11:58:10 Preparing to download plan result Program-Program45-17 artifact: Required shared artifact Http Compression On : [[Release] Package], patterns: [Program.zip] anchored at: [Source/Program/bin/Release]

12-Dec-2024 11:58:41 java.lang.RuntimeException: Unexpected HTTP status code: HTTP/1.1 500

12-Dec-2024 11:58:41 Unable to download artifact Required shared artifact Http Compression On : [[Release] Package], patterns: [Program.zip] anchored at: [Source/Program/bin/Release]

12-Dec-2024 11:58:41 This deployment task inherits artifact handler configuration from the source plan.

12-Dec-2024 11:58:41 The plan is using global artifact handlers configuration.

12-Dec-2024 11:58:41 The following handlers are enabled for transferring shared artifacts:

12-Dec-2024 11:58:41 custom.artifactHandlers.comAtlassianBambooPluginArtifactHandlerRemote:BambooRemoteArtifactHandler

12-Dec-2024 11:58:41 custom.artifactHandlers.comAtlassianBambooPluginArtifactHandlerLocal:ServerLocalArtifactHandler

12-Dec-2024 11:58:41 Task configuration: 12-Dec-2024 11:58:41 artifactId_0 -> [-1] 12-Dec-2024 11:58:41 sourcePlanKey -> [Program-Program]

12-Dec-2024 11:58:41 localPath_0 -> [] 12-Dec-2024 11:58:41 Task runtime configuration:

12-Dec-2024 11:58:41 securityToken -> [obfuscated]

12-Dec-2024 11:58:41 resultKey -> [Program-Program45-17]

12-Dec-2024 11:58:41 sourcePlanOrBranchKey -> [Program-Program]

12-Dec-2024 11:58:41 Finished task 'Download release contents' with result: Error

12-Dec-2024 11:58:41 Finalising the build...

12-Dec-2024 11:58:41 Stopping timer.

12-Dec-2024 11:58:41 Build 243466252-242876488-351208768 completed.

12-Dec-2024 11:58:42 Finished processing deployment result Deployment of 'develop-17' on 'TST - Program'

[Anik Sengupta]

Hello Robert,

Apologies for the delay in responding to your query.

Did you notice if the issue happens in plans with older branches with the same name, for example? This is an important question because we observed a similar error message related to the artifact download task on another case and created this bug for our Development Team "The Plan (Default Branch) name is able to be reused as a branch name". --https://jira.atlassian.com/browse/BAM-22390

The Http 500 Exception error which also indicates that there may have occurred a temporary network failure between the agent and Bamboo Server and agent got restarted.

Regards,

Anik Sengupta

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