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Bamboo bootstrap failed: Your Bamboo instance could not start because health check failed


Hi there, we are still in the setup phase of getting Bamboo configured and working for us and once again have bumped into an issue that's stopping us.  

We are not seeing 'Bamboo bootstrap failed: Your Bamboo instance could not start because health check failed.

We have restarted the server (and DB server). Our test manage who is moving our tests into Bamboo said 'About 5 hours ago I was able to login and check results of the last build. After fixing failed tests I tried to get access to Bamboo but without success and write about this. I tried to start Bambo using 'start-bamboo.bat' but it also failed.'

The bamboo log stated "ERROR [bamboo.<domain>] [BootstrapUpgradeManagerImpl] Task 51404 failed Unable to delete file: C:\bamboo-home\caches\plugins\felix\filix-cache\bundle99\version00\revision.location"

The account it is running under (on a windows box) as admin level.

Please can you assist.


3 answers

2 votes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 16, 2018

Hi Barry,

Try the following steps:

* Ensure the user used to start bamboo has the ownership and the privileges both on the Bamboo Home and Bamboo Installation directory.

* Delete the contents of the following directories:

--> "C:\bamboo-home\caches\"

--> "C:\bamboo-home\temp\"

--> "C:\bamboo-home\jms-store\"

* Restart Bamboo again

Tip: I would suggest using a directory other than "C:" directory. Dealing "C:" permissions could be very troublesome.



This worked for me, thanks!

We also hit the ominous bootstrap error on startup.

A closer look in catalina.out revealed this error -


FATAL [localhost-startStop-1] [DefaultBootstrapManager] Validation tests failed: [Task 51404 failed with exception: Unable to delete file: /striped/bamboo/caches/plugins/felix/felix-cache/bundle111/version0.0/revision.location]


This turned out to be a permissions error. Atlassian support also indicated bootstrap issues are often permissions related.


Our error was executing bamboo start-up as user ‘root’ like -




The solution was to execute bamboo start-up as user ‘bamboo’ like -


sudo su bamboo - ;

Hi, Im having the same issue. What I did was to take a snapshot of bamboo and database. Then I run that snapshot on a different server with other IP, name, etc. I modified new bamboo xml configuration to work with new database and I get the error: Bamboo bootstrap failed: Your Bamboo instance could not start because health check failed.


Any help will be appreciated




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