Bamboo bootstrap failed: Could not make directory

Question

Hello i want to install Bamboo but when the service is running, it runs like this:

You cannot access Bamboo at present. Look at the table below to identify the reasons:

TimeLevelTypeDescriptionException

2020-11-17 18:42:33fatalbootstrapBamboo bootstrap failed: Could not make directory/ies: C:\Users\EdrianPS\Documents\BAMBOO

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does anyone know the answer for this? thanks in advance

Devendar Gangapuram · Answer

Hi @Daniel Ebers ,

For me everything was fine, I was able to set up BAMBOO as service and I could make stop/start using this service. But suddenly today, it was giving this "fatal" error  as Biswajit posted.

Please help me on this, as it is blocking our further work

Daniel Ebers · Answer

Reading the error message I would think this is a permission-related problem for the directory the installation should go into.
Have you checked if the user which is used by the bamboo-installer is able to write to that directory properly?

Biswajit Sahu_h2rgcw · Answer

Hi Daniel,

I go through your link, I setup my users in my local, but still got same issue,

I am using Version 8.0.5, I have tried alsot. Please help me on this.

Thanks,

Biswajit