Bamboo and Crowd SSO

[C V]

I set up crowd to manage user directories for jira, confluence, stash, crucible, and bamboo using SSO with *.domain.com. Everything seems to support SSO except for bamboo; while bamboo synchronises the user directory from crowd, it requires users to log in separately.

How can I troubleshoot this effectively?

[Septa Cahyadiputra · Accepted solution]

Hi there,

Troubleshooting SSO usually not an easy task as there are a couple of things that need to be double check. However, first and foremost it is essential to check that the configuration setup correctly.

• Make sure Bamboo's crowd.properties setup correctly
• Make sure Bamboo's authenticator configured in seraph-config.xml is disabled and changed to Crowd's SSO authenticator
• Make sure the domain configured correctly and Bamboo accessed using the same domain as other instances
• Make sure that crowd-integration-client jar file version used by Bamboo is appropriate (Same as your Crowd version)
• Check whether Bamboo sit behind a different proxy server as the others instances, if this is the case, make sure Bamboo's proxy server is added to Crowd

Those are some of the points that need to be double check to narrow down the root cause of the issue. To further narrow down the issue, feel free to create a ticket to our support channel. We would be more than happy to assist you further there.

Cheers,
Septa Cahyadiputra