Bamboo: Unable to read cipher data for 0

[Paul Moors]

When I try to create a repository link to Bitbucket I get the message as mentioned in the subject.

The logging states:

• [InstanceSecretStorage] Database part of instance key is unavailable
• [InstanceSecretStorage] Cipher initialisation vector is unavailable

Additionally the file bamboo-home\configuration\cipher\cipher.key_0 is also empty

Running the following query 

SELECT * FROM BANDANA WHERE BANDANA_KEY LIKE '%cipher%';

returns 0 records.

How can I solve this issue?

Is it an option to do the following?

1. stop bamboo service
2. remove directory bamboo-home\configuration\cipher
3. start bamboo service again

[Paul Moors · Accepted solution]

This solved the issue:

1. Stop bamboo service

2. Remove bamboo-home\configuration\cipher folder

3. Restart bamboo service

4. Create a new repository link; the cipher folder with content is created automatically

[Eduardo Alvarenga]

Hello @Paul Moors,

Good job on finding a workaround for that issue!

I just wanted to highlight that, though that works for any secrets (repositories) added after the cipher file was regenerated, this may cause other issues with customers that rely on secrets that were previously stored in Bamboo. For that we recommend following the recovery steps on this page:

• Bamboo Recovery after Encryption Key Loss

Thank you,

Eduardo Alvarenga
Atlassian Support APAC

[Eduardo Alvarenga · Accepted solution]

Hello @Paul Moors

You may have a broken cipher file or configuration. Please check the following KB article for more information:

• Bamboo Recovery after Encryption Key Loss

Please read the whole KB article before taking any action, as it may contain valuable properties that you can check on your Bamboo instance looking for a root cause.

Thank you,

Eduardo Alvarenga
Atlassian Support APAC

--please don't forget to Accept the answer if the reply is helpful--