Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,641,232
Community Members
 
Community Events
196
Community Groups

Bamboo: LDAP users unexpected error has occurred

Hi,

 

I have synced bamboo with LDAP for authentication.

Screenshot 2019-07-02 at 10.45.57.png

When I navigate to Security -> Users, I get the following popup:
Screenshot 2019-07-01 at 08.21.56.png

Reloading the page does not help as it gets back to the same popup. Upon hitting "Cancel" I can see all the LDAP users and authentication works for them too. But this message keeps popping up every time.

I see the following in the logs

2019-07-02 10:05:16,488 INFO [http-nio-8085-exec-12] [BambooAuthenticator] Finished doing authentication checks for my_user, took 159.9 ms
2019-07-02 10:05:16,647 INFO [http-nio-8085-exec-8] [AccessLogFilter] my_user GET http://mydomain.com/admin/user/viewUsers.action 376576kb
2019-07-02 10:05:17,343 INFO [http-nio-8085-exec-20] [AccessLogFilter] my_user GET http://mybamboo-domain.com/rest/troubleshooting/1.0/check/my_user?_=1562061916949 359358kb
2019-07-02 10:05:17,398 INFO [http-nio-8085-exec-14] [AccessLogFilter] my_user GET http://mybamboo-domain.com/rest/api/latest/admin/users?limit=100&_=1562061916950 357777kb
2019-07-02 10:05:18,189 INFO [http-nio-8085-exec-22] [AccessLogFilter] my_user POST http://mybamboo-domain.com/rest/analytics/1.0/publish/bulk 338813kb
2019-07-02 10:05:18,196 WARN [http-nio-8085-exec-22] [XsrfResourceFilter] Additional XSRF checks failed for request: http://mybamboo-domain.com/rest/analytics/1.0/publish/bulk , origin: https://mybamboo-domain.com , referrer: https://mybamboo-domain.com/admin/user/viewUsers.action , credentials in request: true , allowed via CORS: false
2019-07-02 10:05:18,196 WARN [http-nio-8085-exec-22] [BambooRestPerformanceFilterFactory] requestProcessingStart was not initialised for this call com.atlassian.analytics.client.browser.PublisherResource.publishBulkEvents(java.util.List)
2019-07-02 10:05:18,196 WARN [http-nio-8085-exec-22] [PerformanceStatsServiceImpl] Problem in measurement of call duration REST:com.atlassian.analytics.client.browser.PublisherResource.publishBulkEvents(java.util.List), measured duration [ms]: 1562061918196
2019-07-02 10:05:18,381 INFO [atlassian-scheduler-quartz2.local_Worker-3] [RFC4519DirectoryMembershipsIterable] Found 1454 children for 80 groups in 22181 ms
2019-07-02 10:05:20,162 INFO [atlassian-scheduler-quartz2.local_Worker-3] [DbCachingRemoteDirectory] FULL synchronisation complete for directory [ 688130 ] in [ 25768ms ]

 

Could I get some assistance here?

Thanks
Ali

 

 

1 answer

1 vote
Foong
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jul 05, 2019

As mentioned in the Support Issue, server.xml file is missing proxy setting:

     secure="true"
     scheme="https"
     proxyName="mycompany.com" 
     proxyPort="443"

Refer to Securing Bamboo with Apache using SSL 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events