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Bamboo: LDAP users unexpected error has occurred

Ali Jabir
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July 2, 2019



I have synced bamboo with LDAP for authentication.

Screenshot 2019-07-02 at 10.45.57.png

When I navigate to Security -> Users, I get the following popup:
Screenshot 2019-07-01 at 08.21.56.png

Reloading the page does not help as it gets back to the same popup. Upon hitting "Cancel" I can see all the LDAP users and authentication works for them too. But this message keeps popping up every time.

I see the following in the logs

2019-07-02 10:05:16,488 INFO [http-nio-8085-exec-12] [BambooAuthenticator] Finished doing authentication checks for my_user, took 159.9 ms
2019-07-02 10:05:16,647 INFO [http-nio-8085-exec-8] [AccessLogFilter] my_user GET 376576kb
2019-07-02 10:05:17,343 INFO [http-nio-8085-exec-20] [AccessLogFilter] my_user GET 359358kb
2019-07-02 10:05:17,398 INFO [http-nio-8085-exec-14] [AccessLogFilter] my_user GET 357777kb
2019-07-02 10:05:18,189 INFO [http-nio-8085-exec-22] [AccessLogFilter] my_user POST 338813kb
2019-07-02 10:05:18,196 WARN [http-nio-8085-exec-22] [XsrfResourceFilter] Additional XSRF checks failed for request: , origin: , referrer: , credentials in request: true , allowed via CORS: false
2019-07-02 10:05:18,196 WARN [http-nio-8085-exec-22] [BambooRestPerformanceFilterFactory] requestProcessingStart was not initialised for this call
2019-07-02 10:05:18,196 WARN [http-nio-8085-exec-22] [PerformanceStatsServiceImpl] Problem in measurement of call duration, measured duration [ms]: 1562061918196
2019-07-02 10:05:18,381 INFO [atlassian-scheduler-quartz2.local_Worker-3] [RFC4519DirectoryMembershipsIterable] Found 1454 children for 80 groups in 22181 ms
2019-07-02 10:05:20,162 INFO [atlassian-scheduler-quartz2.local_Worker-3] [DbCachingRemoteDirectory] FULL synchronisation complete for directory [ 688130 ] in [ 25768ms ]


Could I get some assistance here?




1 answer

1 vote
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 5, 2019

As mentioned in the Support Issue, server.xml file is missing proxy setting:


Refer to Securing Bamboo with Apache using SSL 

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