Bamboo Installation - ctx.getSystemEncoding() Failed

[Harry Cai]

Hello,

During the Bamboo installation, after the step of submitting the Bamboo database configuration, I met the error "Failed at: ${ctx.getSystemEncoding()} [in template "fragments/decorator/decorators.ftl" in macro "displayHtmlHeader" at line 8, column 20]".

The content of line 8 of "fragments/decorator/decorators.ftl" is: <meta charset="${ctx.getSystemEncoding()}" />

Software version:

• operation system: Windows
• Bamboo Data Center: 8.1.2
• openjdk: 11
• mysql: 8.0.28

errors in "atlassian-bamboo.log"

2022-04-01 14:07:45,475 INFO [performSetupDatabaseConnectionBackgroundThread] [SetupDatabaseConnectionAction] Validating database configuration...
2022-04-01 14:07:45,476 INFO [performSetupDatabaseConnectionBackgroundThread] [SetupDatabaseConnectionAction] Validating connection to url: [jdbc:mysql://localhost/bamboo]
2022-04-01 14:07:45,618 INFO [performSetupDatabaseConnectionBackgroundThread] [SetupDatabaseConnectionAction] Database configuration is valid.
2022-04-01 14:07:45,664 ERROR [http-nio-8085-exec-16] [FiveOhOh] 500 Exception was thrown.
java.lang.IllegalStateException
at com.google.common.base.Preconditions.checkState(Preconditions.java:486)
at com.atlassian.bamboo.ww2.actions.setup.SetupUtilityBean.setupStandardDatabase(SetupUtilityBean.java:163)
at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.lambda$execute$0(SetupDatabaseConnectionAction.java:92)
at com.atlassian.bamboo.setup.DefaultSetupPersister.executeSetupStep(DefaultSetupPersister.java:76)
at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.execute(SetupDatabaseConnectionAction.java:90)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at ognl.OgnlRuntime.invokeMethodInsideSandbox(OgnlRuntime.java:1266)
at ognl.OgnlRuntime.invokeMethod(OgnlRuntime.java:1251)
at ognl.OgnlRuntime.callAppropriateMethod(OgnlRuntime.java:1969)
at ognl.ObjectMethodAccessor.callMethod(ObjectMethodAccessor.java:68)
at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethodWithDebugInfo(XWorkMethodAccessor.java:98)
at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethod(XWorkMethodAccessor.java:90)
at ognl.OgnlRuntime.callMethod(OgnlRuntime.java:2045)
at ognl.ASTMethod.getValueBody(ASTMethod.java:97)
at ognl.SimpleNode.evaluateGetValueBody(SimpleNode.java:212)
at ognl.SimpleNode.getValue(SimpleNode.java:258)
at ognl.Ognl.getValue(Ognl.java:537)
at ognl.Ognl.getValue(Ognl.java:501)
at com.opensymphony.xwork2.ognl.OgnlUtil$3.execute(OgnlUtil.java:492)
at com.opensymphony.xwork2.ognl.OgnlUtil.compileAndExecuteMethod(OgnlUtil.java:544)
at com.opensymphony.xwork2.ognl.OgnlUtil.callMethod(OgnlUtil.java:490)
at com.opensymphony.xwork2.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:438)
at com.opensymphony.xwork2.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:293)
at org.apache.struts2.interceptor.BackgroundProcess$1.run(BackgroundProcess.java:55)
at java.base/java.lang.Thread.run(Thread.java:834)
2022-04-01 14:07:45,735 ERROR [http-nio-8085-exec-16] [runtime] Error executing FreeMarker template
FreeMarker template error:
The following has evaluated to null or missing:
==> ctx.getSystemEncoding [in template "fragments/decorator/decorators.ftl" at line 8, column 22]

----
Tip: It's the step after the last dot that caused this error, not those before it.
----
Tip: If the failing expression is known to legally refer to something that's sometimes null or missing, either specify a default value like myOptionalVar!myDefault, or use [#if myOptionalVar??]when-present[#else]when-missing[/#if]. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)??
----

----
FTL stack trace ("~" means nesting-related):
- Failed at: ${ctx.getSystemEncoding()} [in template "fragments/decorator/decorators.ftl" in macro "displayHtmlHeader" at line 8, column 20]
- Reached through: @decorators.displayHtmlHeader require... [in template "decorators/focusTask.ftl" at line 3, column 1]
----

Other failed information in "atlassian-bamboo.log"

-----------------------

Failed at: ${ctx.getSystemEncoding()} [in template "fragments/decorator/decorators.ftl" in macro "displayHtmlHeader" at line 8, column 20]
Failed at: #if ctx?? && ctx.getUser(request)?? [in template "fragments/decorator/decorators.ftl" in macro "displayHtmlHeader" at line 15, column 5]
Failed at: ${webResourceManager.requireResources... [in template "fragments/decorator/decorators.ftl" in macro "displayHtmlHeader" at line 33, column 5]
Failed at: ${webResourceManager.requireResources... [in template "fragments/decorator/decorators.ftl" in macro "displayHtmlHeader" at line 36, column 9]
Failed at: ${webResourceManager.requireResources... [in template "fragments/decorator/decorators.ftl" in macro "displayHtmlHeader" at line 36, column 9]
Failed at: ${webResourceManager.getRequiredResou... [in template "fragments/decorator/decorators.ftl" in macro "displayHtmlHeader" at line 43, column 5]
Failed at: #list ctx.getWebPanels(location, para... [in template "freemarker-lib/ui.ftl" in macro "renderWebPanels" at line 776, column 5]
Failed at: #assign serverStatusInfo = ctx.server... [in template "fragments/decorator/systemstatebanner.ftl" at line 2, column 5]
Failed at: #assign serverPausedOrPausing = serve... [in template "fragments/decorator/systemstatebanner.ftl" at line 3, column 5]
Failed at: #assign showSystemState = serverPause... [in template "fragments/decorator/systemstatebanner.ftl" at line 4, column 5]
Failed at: #macro messageBox id="" type="info" t... [in template "freemarker-lib/ui.ftl" in macro "messageBox" at line 670, column 1]
Failed at: #return ctx.hasGlobalPermission(permi... [in template "freemarker-lib/functions.ftl" in function "hasGlobalPermission" at line 38, column 9]
Failed at: #if fn.hasGlobalPermission("READ") [in template "fragments/decorator/systemstatebanner.ftl" at line 12, column 5]
Failed at: #assign adminErrors = adminErrorsBean... [in template "fragments/showAdminErrors.ftl" at line 3, column 1]
Failed at: #if !adminErrors.empty [in template "fragments/showAdminErrors.ftl" at line 5, column 1]
Failed at: #list ctx.getWebPanels(location, para... [in template "freemarker-lib/ui.ftl" in macro "renderWebPanels" at line 776, column 5]
Failed at: #if ctx.featureManager.artifactStorag... [in template "fragments/storage/storageCappingBanner.ftl" at line 2, column 1]
Failed at: #if ctx.featureManager.rotpEnabled [in template "fragments/decorator/header.ftl" at line 8, column 1]
Failed at: #if ctx.featureManager.artifactStorag... [in template "fragments/storage/storageCappingDialogs.ftl" at line 2, column 1]
Failed at: #if !ctx.functionalTest [in template "fragments/decorator/header.ftl" in macro "defineConvertMutativeLinksFunction" at line 228, column 5]
Failed at: #assign adminErrors = adminErrorsBean... [in template "fragments/showAdminErrors.ftl" at line 3, column 1]
Failed at: #if !adminErrors.empty [in template "fragments/showAdminErrors.ftl" at line 5, column 1]
Failed at: #assign bambooLicenseManager = ctx.ba... [in template "fragments/decorator/footer.ftl" at line 4, column 9]
Failed at: #if !ctx.functionalTest [in template "fragments/decorator/footer.ftl" at line 5, column 9]
Failed at: #if ctx?? && (ctx.getUser(req)?? || c... [in template "fragments/decorator/footer.ftl" at line 80, column 21]

-----------------------

[Harry Cai · Accepted solution]

The issue has been resolved by the suggestion of Atlassian Support:

We usually see this error happens when there are permission issues. Please remove or rename <Bamboo-home>/ bamboo.cfg.xml and start the Bamboo and start configuring again.