Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Bamboo Admin Access Issues

I do not see any admin login in the bamboo installation. I tried to follow the lock_out procedure but it still did not resolve my issue. 

 

I have crowd from where the users are assigned different roles and there is an admin account that can login to other tools such as bitbucket, confluence and jira but no gear icon and when I click contact administrator, I get a message no administrator found.

 

1 answer

0 votes

Hi Rajeev,

The document Lockout recovery process is the one used for Bamboo 6.6+

For older versions the process is different. There is no property to give you the admin permissions back. The process may involve fixing the DB, changing the user repository configuration or changing the remote user repository data.

These are the options I see for you, assuming you are running a Bamboo version prior to 6.6.x

  1. Disable Crowd for your instance and login as an administrator to configure your user repository again OR
  2. Adjust Crowd so your user is member of a group configured to have admins permissions in Bamboo
  3. Adjust the Bamboo DB to give the permissions to users/groups you need.

The easiest option in my opinion is to configure Bamboo for a local user repository and then reconfigure it to use crowd.

To configure Bamboo with local user repository you can use the workaround section of this knowledge article: Bamboo lost connection to the external user directory preventing users from logging in

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Bamboo

Bamboo 101 Video

G’day Community! As we gear up to introduce Bamboo Data Center to the world, we wanted to make sure that we shared a bit more about Bamboo, the product. Our team has put together an overview video ...

191 views 4 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you